Q. I’M AN XFINITY CUSTOMER, WHAT IS THIS PROMOTION?

A. As a thank you for being a loyal Xfinity customer, we’re offering you early access to the Call of Duty®: Black Ops Cold War Open Beta.

Q. WHEN DOES THE PROMOTION BEGIN?

A. Xfinity customers can begin requesting early access Open Beta codes on Sept. 21, 2020.

Q. WHEN CAN I PLAY THE CALL OF DUTY: BLACK OPS COLD WAR OPEN BETA?

A. Xfinity customers have access to play a portion of Call of Duty®: Black Ops Cold War Multiplayer beginning the first early access Open Beta window. Early Access to the Open Beta, first on PlayStation®4 is from October 8 -9. Open Beta on PlayStation®4 is from October 10-12.  Early Access on Xbox One and PC (and Open Beta on PlayStation®4) is from October 15-16. Open Beta on all eligible platforms is October 17-19. ​

Q. HOW DO I REQUEST AN EARLY ACCESS CODE?

A. In order to receive an early access code from Xfinity, you must be a current Xfinity customer, visit www.xfinity.com/callofduty, and follow the on screen instructions to log in using your Xfinity account email.

Q. WHEN IS THE LAST DAY I CAN REQUEST AN EARLY ACCESS CODE?

A. All eligible early access codes must be requested and redeemed by Oct. 18, 2020.  

Q. WHAT IS INCLUDED IN THE XFINITY CALL OF DUTY®: BLACK OPS COLD WAR OFFER?

A. After you’ve received and successfully redeemed your early access code from Xfinity, you will receive early access to play the Open Beta of the game per the schedule outlined above. 

Q. WHERE WILL MY EARLY ACCESS CODE BE DELIVERED?

A. Early access codes for this promotion will be delivered via email to the primary email account associated with your Xfinity subscription.

Q. I SUCCESSFULLY REQUESTED MY EARLY ACCESS CODE, WHEN WILL IT BE EMAILED TO ME?

A.  Please allow at least 24 hours after successfully requesting a code for delivery to the primary  email account associated with your Xfinity subscription.

Q. WHERE CAN I REDEEM MY EARLY ACCESS CODE ONCE I HAVE RECEIVED IT FROM XFINITY?

A. Once you receive an early access code via an email from Xfinity, go to www.callofduty.com/xfinity. You must then login/create a Call of Duty account and select your gaming platform. Then, closer to the start of the beta (within hours of beta start time), you will receive a platform-specific code via email from Activision with instructions on how to redeem the platform-specific code.

Q. WHEN CAN I REDEEM MY EARLY ACCESS CODE?

A. Once you receive your early access code from Xfinity, you can redeem the code immediately at www.callofduty.com/xfinity, however, you will not be able to play the Open Beta until the early access Open Beta windows.

Q. DO I NEED TO OWN A GAMING CONSOLE TO PLAY?

A. Yes, you must own an eligible console to play; PlayStation® 4, Xbox One, or a personal computer (PC).

Q. IS MY CODE PLATFORM-SPECIFIC?

A. Yes, when you request your platform-specific code you will select which platform you’ll be playing on. Platform-specific codes are available for PlayStation® 4, Xbox One, or PC.  

Q. HOW DO I REDEEM MY EARLY ACCESS CODE ON PLAYSTATION® 4?

A.                         

    1. Visit www.callofduty.com/xfinity

    2. Login to your Call of Duty account, or create one by following the directions provided.

    3. Once logged in, enter your early access code and select PlayStation®4 as your platform of choice and click ‘Submit’.

    4. Closer to the start of the beta (within hours of beta start time), via email, you will receive a PlayStation®4 code with instructions on how to redeem the Open Beta via the PlayStation®4 store.

Q. HOW DO I REDEEM MY EARLY ACCESS CODE ON XBOX ONE?

A.                         

    1. Visit www.callofduty.com/xfinity

    2. Login to your Call of Duty account, or create one by following the directions provided.

    3. Once logged in, enter your early access code and select Xbox One as your platform of choice and click ‘Submit’.

    4. Closer to the start of the beta (within hours of beta start time), via email, you will receive an Xbox One code with instructions on how to redeem the Open Beta via the Xbox One store.

Q. HOW DO I REDEEM MY EARLY ACCESS CODE ON PC?

A.                         

    1. Visit www.callofduty.com/xfinity

    2. Login to your Call of Duty account, or create one by following the directions provided.

    3. Once logged in, enter your early access code and select PC as your platform of choice and click ‘Submit’.

    4. Closer to the start of the beta (within hours of beta start time), via email, you will receive a PC code with instructions on how to redeem the Open Beta via the PC app store.

Q. WILL EARLY ACCESS TO THE OPEN BETA GIVE ME ACCESS TO THE FULL GAME?

A. No, access to Open Beta does not grant you access to the full Call of Duty®: Black Ops Cold War game.

Q. WHEN WILL I RECEIVE AN EMAIL FROM ACTIVISION WITH MY PLATFORM SPECIFIC CODE WITH INSTRUCTIONS ON HOW TO REDEEM THE OPEN BETA VIA THE PLATFORM STORE?

A. Activision will email you closer to the start of your selected platform early access Open Beta date (within hours of beta start time Only weekend 1 codes (PS4) will be delivered on October 8th. Weekend 2 codes (all platforms) will be delivered on Oct. 15th.

 

Privacy Policy Update
We’ve updated our Privacy Policy. You can view the revised policy here. By continuing to use Activision’s websites, products or services, you acknowledge this revised Privacy Policy.
+