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325 Views     7 Replies
325 Views 6 Replies Latest reply: Feb 20, 2013 4:04 PM by AtexasFIREninja RSS
sepheroithisgod Newbie 17 posts since
Jun 11, 2012

Who do I contact to get something fixed?

Posted by sepheroithisgod on Feb 20, 2013 6:00 AM

My clan has gotten gold in everything we compete in, but it is saying we have silver on Monday's 75 wins challenge when the leaderboard clearly shows we have over 75 wins. I'm not sure how to report this can someone help me?

325 Views     
  • phxs72 Master 3,627 posts since
    Feb 29, 2012
    Currently Being Moderated
    phxs72     Feb 20, 2013 6:05 AM (in response to sepheroithisgod)

    Contact Activision Support on Twitter and they should be able to get it fixed for you.  @ATVIAssist

    • SilentDHBI Apprentice 623 posts since
      Nov 28, 2011
      Currently Being Moderated
      SilentDHBI     Feb 20, 2013 7:28 AM (in response to phxs72)

      That's a good recommendation... But I think you give ATVIassist more credit than they're due. They really can't do much at all except "pass it on to the appropriate parties." I've tweeted them, filed a Support claim, and done everything else I can think of to get the three medals we're missing, but have not gotten one response back. I tend to believe we'll get what we get without getting anything "fixed."

      • LifeSong1 Apprentice 945 posts since
        Nov 28, 2012
        Currently Being Moderated
        LifeSong1     Feb 20, 2013 7:42 AM (in response to SilentDHBI)

        You are probably correct, but at this point, they are really one of the only places we can go to get our info passed on. Whether it will help or not we don't know, but they haven't really given us many other options on things like this.

        • SilentDHBI Apprentice 623 posts since
          Nov 28, 2011
          Currently Being Moderated
          SilentDHBI     Feb 20, 2013 7:49 AM (in response to LifeSong1)

          Valid point. If it's a badging issue, the "best" place to go is to fill out a form about it on the Support page. (Honestly, there isn't a best place. Every place leads to a dead end, imo. But at least you have actual documentation that you tried.)

  • AtexasFIREninja Calculating status... 13 posts since
    Aug 31, 2012
    Currently Being Moderated
    AtexasFIREninja     Feb 20, 2013 4:03 PM (in response to sepheroithisgod)

    It depends on what the goal is for detting the Gold!!! You can get silver because you got 75, the Gold was at 100, and you got (I don't really know what you got...) 99, you would get silver still...

  • AtexasFIREninja Newbie 13 posts since
    Aug 31, 2012
    Currently Being Moderated
    AtexasFIREninja     Feb 20, 2013 4:04 PM (in response to sepheroithisgod)

    It depends on what the goal is for getting the Gold!!! You can get silver because you got 75, the Gold was at 100, and you got (I don't really know what you got...) 99, you would get silver still...

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