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4182 Views     40 Replies
4182 Views 39 Replies Latest reply: Feb 26, 2013 1:23 PM by spkTKay RSS
Freekofnature Calculating status... 6 posts since
Feb 9, 2013

How do you link multiplayer account to profile for rank retrieval form?

Posted by Freekofnature on Feb 9, 2013 2:18 PM

When trying to fill our the rank retrieval form here: https://support.activision.com/articles/en_US/FAQ/Rank-Has-Been-Reset-or-Rolled- Back

it says i need to

"link my multiplayer account(s) with my profile." I have linked my xbox account, and am part of ELITE.

 

What else needs to be linked? if it is a site error, when will it be fixed. It is a huge inconveniace (to put it lightly) to drop multiple prestiges.

PLEASE HELP Activision/Treyarch/Community.

I want to get back to playing.

Thanks.

4182 Views     
  • Featherstein Calculating status... 1 posts since
    Feb 9, 2013
    Currently Being Moderated

    I'm having the same exact issue!

  • MoMxSLIKZ Calculating status... 1 posts since
    Feb 9, 2013
    Currently Being Moderated

    i think this is a load of feathers butt to be honest i was prestige 4 just prestiged, had diamond rocket launchers -.- for those who have it will know the struggle with rpg and fhg with the skull challenge with the controlled air craft was a pain in the butt and almost had diamond smg, i got deranked but carried on playing i hit 1st prestige and got deranked again, now i know this is no accident and trying to get this sorted is harder because i cant get through to the form aswell so hope this gets sorted quick

  • verb1977 Calculating status... 1 posts since
    Feb 9, 2013
    Currently Being Moderated

    same thing here. pls help

  • GotToasty Calculating status... 1 posts since
    Feb 9, 2013
    Currently Being Moderated

    Yeah Im Having that issue to

  • kails530 Calculating status... 2 posts since
    Feb 9, 2013
    Currently Being Moderated

    I'm having the same problem! Was prestige 1 level 49 or something, logged on to play and it was all gone   Now it says I have to link my multiplayer account. Someone help!!!!???

  • Edgarthegreat Calculating status... 1 posts since
    Feb 9, 2013
    Currently Being Moderated

    I have the same issue. It redirects me to a discussion thread.

     

    I was a prestige 4.

    Man, it's really really a bummer seeing that I'm a Zero prestige corporal without the ability to change my scorestreaks

  • luffydu35 Calculating status... 2 posts since
    Feb 10, 2013
    Currently Being Moderated

    same issue
    Someone got a solution ?

    please

  • shadowvenom14 Calculating status... 1 posts since
    Feb 9, 2013
    Currently Being Moderated

    this is ridiculous. wtf treyarch fcking up. ima need yall to hurry up nd fix this im having this same problem n its pissing me off because all my friends are catching up to me because of it and you guys are always closed you never answer the f***ing phone. yall need to gt yall sh*t together

    • Caffinated Newbie 11 posts since
      Feb 9, 2013
      Currently Being Moderated

      It's things like this that just may cause me to pass on spending extra cash on Revolution. Reading other posts, seeing no answers, and seeing people who were able to fill out the forms days ago still waiting for resets with no response,,,,,,just plain bad customer service. If you know there is an issue, update the communtity. Sitting silent just causes frustration, and people to give up and leave.

  • dipot99 Calculating status... 1 posts since
    Feb 10, 2013
    Currently Being Moderated

    Yep, same here.

    Lost my classes, player cards and some stats( by some I'm being very polite).

    The prestige wasn't reset but everything else is just off.

    An exemple: Dragonfire usage is 2 and I have hundreds of kills. Impossible.

     

    This bug made me really mad and plus having the message " You must link your multiplayer account with your profile" and not being able to fix it, is making me want to not play it anymore.

  • JasonA Calculating status... 1 posts since
    Feb 10, 2013
    Currently Being Moderated

    Also having same problem. Please help

  • OneFiRRe Calculating status... 2 posts since
    Feb 10, 2013
    Currently Being Moderated

    Also having the same issue!!! please help!!

  • DUB-V_BLAZE Newbie 35 posts since
    Feb 9, 2013
    Currently Being Moderated

    Same here played to level 46 5th prestige had submachine gun in diamonds was at a friends house logged in in split screen with him the game froze we reset the ps3 i log in and my rank was at 1 leader board standing still correct just erased everything else this has ruined the game for me im not getting my hopes up that they will give me everything back it it just pisses me off that i have 6 days playing the game all for nothing

     

     

     

    If anyone like a dev or anyone that will help reads this my PSN ID is: DUB-V_BLAZE

     

    ugh this really grinds my gears

  • AuerSAN Calculating status... 3 posts since
    Dec 13, 2012
    Currently Being Moderated

    Same here. -.-

  • Boppingbullock Calculating status... 2 posts since
    Feb 12, 2013
    Currently Being Moderated

    same thing happened to me aswel, it can be resolved but you have to link all multiplayer accounts to your profile, which i'm having trouble with! :/ can anyone tell me how to do this?

  • XxEL3MENT Calculating status... 4 posts since
    Feb 11, 2013
    Currently Being Moderated

    you have go to your profile and link your account on here to whatever system you have (xbox or ps3) thats what i did and it worked im still waiting to get my rank and diamond guns back

  • AuerSAN Newbie 3 posts since
    Dec 13, 2012
    Currently Being Moderated

    The solution in my case was to delink my xbox live account and link it new.

    Now i can enter the page.

  • undercoverism Calculating status... 1 posts since
    Jan 28, 2013
    Currently Being Moderated

    Had to unlink PSN acct and relink which worked.


    Just got my rank restored but to the wrong level

    • nenel Calculating status... 12 posts since
      Aug 29, 2012
      Currently Being Moderated

      If I were I would be happy, because my stats has been "restoured", but when I was about to play, a weird message appeared saying that my data have been corrupted and got into messy stats agin. This is bullshit.

  • krj0519 Calculating status... 1 posts since
    Feb 16, 2013
    Currently Being Moderated

    These guys are a bunch of crap, I have called in multiple times and after being put on hold for over an hour I have been hung up on and treated like crap. My stats were never restored and in the process of doing this, my husbands guns were reset and rolled back. The form will not sync to my ps3 muliplayer account and can not fillout the form. The last time I called they even told me explorer and safari browsers dont work. when i said i was using firefox, they hung up. I am about to stop playing and using activision/treyarch games. no way to run a business.

  • Bouche_Hog Calculating status... 1 posts since
    Feb 16, 2013
    Currently Being Moderated

    I too am having this issue. My brother came over and to keep from screwing up my combat record, I let him play a local game against bots. When I went back to play online, everything was reset back to level one. I was a 4th prestige level 53, and had Diamond smg's, which is a real pain to get. When I go to fill out the form provided on the website, it tells me to link my multiplayer accounts, which I have already done. Some answers from Activision or Treyarch would be appreciated. As it stands, I wont be playing this game until I get my rank back.

    • TheDoritoNinja Calculating status... 2 posts since
      Feb 6, 2013
      Currently Being Moderated

      I too am having this problem. I worked hard to earn over 2000 kills with the five seven, gold camo and all and its frustrating to have it all taken away from you. I have tried multiple times trying linking and re linking my playstation ID.

       

      Frankly, this is frustrating and I have no need to play this game any more because it is just a bother to try and get back into getting all those kills again.

      • DaDestroyer Calculating status... 2 posts since
        Feb 3, 2013
        Currently Being Moderated

        I got the same page to link account even though it was linked. So I unlinked it and link it agan then I was able to proceed to filling out the form.

  • humayun_08041995 Calculating status... 1 posts since
    Feb 16, 2013
    Currently Being Moderated

    Im having the exact same problem, first all my stats get reset and know i cant evn get to the reset stat form. Gettin really fustrated.

  • DootyBrown Calculating status... 2 posts since
    Feb 16, 2013
    Currently Being Moderated

    Really sucks im in the same boat....cant even look at the game

  • MALCOLM91 Calculating status... 1 posts since
    Feb 17, 2013
    Currently Being Moderated

    Same problem i was prestige level 4 level 7 and just got my diamond snipers and i was excited, you guys know the feeling working hard to get it, then i logged into local to play with my little sister then i go online and im prestige 3 level 52 and all my diamond snipers are gone and the kills for the last one gone i was like omfg so i go to the forums and its like you have to link multiplayer account(s) to profile im already linked! im part of elite as well i tryed everything im on xbox 360 and my gamertag is RATED DIRTYWORK so please help us!!!! i cant even go online and play im so dissapointed

  • salloomy Calculating status... 1 posts since
    Feb 17, 2013
    Currently Being Moderated

    i have same problem , and it would not linked

    any help

     

    You must link your multiplayer account(s) with your profile

  • d7o0o0om Calculating status... 18 posts since
    Feb 8, 2013
    Currently Being Moderated

    unlink your acc and relink it back

    • Helm666 Calculating status... 6 posts since
      Feb 17, 2013
      Currently Being Moderated

      Same **** here, can't link my Youtube account for some reason, don't even have a twitch acoount..
      Was prestige 6, rank 22, diamond subs... f*ck it... everything gone...
      Was playing at a friend yesterday, today everything was reset.. looks like a hack to me....
      No phonenumbers available at treyarch, at activision or blackops2 site.. what to do now???

  • chager44 Calculating status... 1 posts since
    Feb 2, 2013
    Currently Being Moderated

    how... I really hope were all compensated for this huge inconvenience

  • rocketmandad Calculating status... 1 posts since
    Feb 17, 2013
    Currently Being Moderated

    I FOUND THE SOLUTION. like other people have said just unlink and relink the account back and it should work. that's what i did and i just sent my form in. hope this helps

  • osamaodat Calculating status... 1 posts since
    Feb 19, 2013
    Currently Being Moderated

    Same problem here from P.2 level 51 to ZERO

    Damn it....

    And it keeps saying "You must link your multiplayer account(s) with your profile."

    !!!!!!!!!!!!!!!!!!!

  • aNiMaLn1tRaTe Calculating status... 1 posts since
    Nov 29, 2012
    Currently Being Moderated

    I've had the same issue, lost everything and couldnt get into the Stats Reset page, kept saying need to link Multiplayer Accounts to Profile which it cleraly was but still wouldn't work.. I 'Un-Linked' my PS3 and re-linked it again and tried the Stats Reset Page again, this time it worked.. Whoop!

  • MistahBaobu Calculating status... 1 posts since
    Feb 16, 2013
    Currently Being Moderated

    uhhhhh i have the same problem except my account is not linked and when i try to link the site takes me to log into windows live...when i did...nothing changed

     

    i have tried this:

    •  

      Account > settings > profile > scoll down and click link xbox live account

       

    but nothing is working.

     

    whenever i get to the point that you log into your xbox live/ login.live.com................

    i would log in and THEN IT WOULD AUTOMATICALLY RETURN MR BACK TO ACTIVISION WITH THE XBOX STILL unlinked....

     

    AHHHH WTF...i just wanted to reset my stats!!!!!!!!!!!!!!!!!

  • Rashley Calculating status... 1 posts since
    Feb 26, 2013
    Currently Being Moderated

    Having the same problem

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