I loged on to xbox live about a week a go and went to play multiplayer, but it stayed the servers were down, So I played local games. The following day i got a message saying that my stats were reset and sure enought i went down 3 levels lost all my classes, camos, and all my guns were reset to level one. My perminate unlock tokens didn't work and my classes were skrewed up in custom games.
This appears to be caused by a bug in the game. PM cutpurse with you details and you will be reinstated if possible. Be patient it looks like its taking about a month bases on others who have posted.
Would you mind taking this matter forward asking them to
- make users aware through the usual channels plus the in game notification page
- confirm they are working on a fix
- indicate eta for a hotfix or patch
I have this same problem, and I contacted activision by phone and they said it would be fixed the next day, but it's been a little over a week now and my account still isn't fixed. Is cutpurse someone on the forums or it it someone on Xbox?
try to start one i have sent out so many pm to him and nothing to help you out i will get you help to if he responds to my twitter post so if you tell me you gamertag then i can help u.
My gamertag on Xbox is kill4monkeys. If he responds to my pm, ill let you know. Also i was 5th prestige level 52 or 53. Now im level 1 no prestige ( also i had gold camo on the AN-94, PDw, vector, msmc, mp7, and the peacekeeper. I would really liek to get those back as I worked hard for them)