This appears to be caused by a bug in the game. PM cutpurse with you details and you will be reinstated if possible. Be patient it looks like its taking about a month bases on others who have posted.
--------
Fox,
Would you mind taking this matter forward asking them to
- make users aware through the usual channels plus the in game notification page
- confirm they are working on a fix
- indicate eta for a hotfix or patch
Thank you
gallp
) 