Hello,

You should have received an in-game message that looks like this:

It appears as though the persistent rank data for '[your profile's name]' has been corrupted. Your rank has been restored to the most recently stored backup: [Rank]

This was designed by the developers when a loss of data occurs. Unfortunately, we don't have the ability to restore your previous rank but we are investigating this a bit further. I have your PSN ID and console type to forward to the appropriate parties. No guarantees on a full rank restore...

Kind regards,

^JH

Hi!

I have the same problem,

PS3 / skye_sd

just happened randomly

lost all rank and weapons

If you can help that'd be great!!!

thanks

Matt

This happened to both my bother and I on the PS3 platform.

When it happened to my brother he was prestige 1, level 23 (reset back to prestige 0, level 0). PSN:

Puddingninja77

I was deranked from prestige 2, level 27 (reset back to prestige 0, level 27). PSN: Washablered

My brother got the message others have reported, but I did not.

I had no offensive emblems, and neither my brother nor I have a mic.

It happened to my friend as well (PSN: ev-lev7321) but his rank was restored.

It's good to see that the problem is being fixed and I want to know how mine can be resolved.

happened to me ps3, psn: GYBERMAN69

Hi, i got the same problem on saturday i got deranked from prestige 6 to lvl 1 again!

my console: playstation 3

my ps3-ID: l_Puma_D_Ace_l

the l in my gamertag is the lower case letter of the L

please help me!!

thanks