Nov 25, 2012 9:15 PM
I was wondering is anyone else is having this problem. I create a support case, went through all the siggested stpes(detailed below) however no positive results. So i stared looking in the page code and i've added all my comments below.My last comment on the case was a few minutes ago, the case was opened this morning so i doubt we'll get an answew.
This really sucks not beign able to create a clan. Let me know if anyone has any suggestions or comments on my support case that can help. Thanks everyone.
CASE NOTES COPIED DIRECTLY FROM ACTIVISION SUPPORT CASE.
Call of Duty: ELITE (Xbox 360) : I'm having a problem that is not listed (Click Here to contact Support)
Good Morning, My Name is Walt, I'm an Elite Founder member - In an attempt to actually try to use the service I am attempting to create a clan however that seems to not be possible. I've tried using Firefox, Chrome and IE with the same results: I navigate to https://elite.callofduty.com/connect#create-a-clan enter a clan name, then click the "Forward Arrow" the Flash or actionscript just shows me a quick 2 second load then returns no results, no message of any sort, nothing happens. I get no popups, and no load into the next screen, I am also not blocking any action scripts in my browser for the Elite site. Can someone assist me in resolving this? I'd like to get a clan started asap. thank you for your time.
Ok Guys, so the "Arrow/button" for creating a clan is suppose to load the HREF below in your code "href="#create-a-clan" HOWEVER this action is NOT even initiating. If it doesn't work then its supposed to provide an error message Also noted below but since the load of the javasriopt wont even initialize, because the button appears to be null or the PHP/ASP shortcode to "href="#create-a-clan" is dead, i get no error message. The button simply isn't working. Someone really needs to check the DIV elements, it just does nothing but load a little ajax for 1 second then stops working. I've found all the element codes but also found one thing troubleing. under the CLAN H! the link is once you click CREATE-A-CLAN is strange. it reads "https://elite.callofduty.com/connect#suggest" no matter what i click I see that URL in the bar. Should it NOT instead readhttps://elite.callofduty.com/connect#create-a-clan as the Codes and scripting below suggest(it should at least change to this after i click right). well it doesn't. See if this helps please. I've also attached an image.
THE BUTTON ELEMENT CODES:
<div class="c-u-inputwithtitle-body"> <form class="b-ui-form"><div class="b-ui-form-field-row text large error-under valid"> <div class="b-ui-form-field-value-wrap" style="width: 100%;"> <div class="b-ui-form-field-value"><div class="b-ui-form-text-wrap b-ui-form-has-icon-btn b-ui-form-clickable"><input type="text" name="name" value="Make sure you choose a good name!" default="Make sure you choose a good name!" maxlength="16"><div class="b-ui-form-icon-btn"><div class="b-ui-form-icon-btn-border"><em></em></div></div></div></div> </div> <div class="b-ui-form-field-validation error-style-2 copyh7" style="display: block;"><div class="error-icon"></div><em for="name" generated="true" class="error" style="display: none;">This field cannot contain any leading or trailing spaces.</em></div> <div class="clear"></div></div><div class="b-ui-form-action-btns"><a class="b-ui-form-action-btn submit" style="position: absolute; left: -10000px;"><span class="b-ui-form-field-value"><input type="submit" value="submit"><span>submit</span><span></span></span></a></div></form></div>
INITIAL HTML H-REF for PAGE
<a class="cs-button " href="#create-a-clan">
<strong class="label">CREATE A CLAN</strong>
THIS APPEARS to be the script the button SHOULD be calling
ERROR MESSAGE IF LOADING THE CREATE A CLAN JACASCRIPT DOES NTO WORK: EVEN THIS ISNT WORKING.
|11/25/2012 6:44 PM||W||Hi, |
I called into the call center, worked with Josh today, in regards to this we did the following, but it did NOT resolve the problem, so at this point this is something outside of my browser and my account.
1: Unlinked XBOX Account, then We cleared web-browser (Firefox) ALL CACHE, logged out of Elite account, closed browser restarted. signed in - No change still unable to Create a clan
2: Josh then suggested I create a new account, as this trouble may be directly associated with my current and Only account.. So, I did exactly that. I unlinked my account, then signed up with a new email address, relinked my account, played a new match on xbox, then attempted to create a clan. Still the same EXACT results of when i had my original account. I type in a clan name, clock the Forward arrow, I see a quick Ajax load animation, then nothing happens, no error message, no new page, nothing.
Can someone please have an engineer or a webmaster (not sure if this is a network issue) look into whats going on? Also - NONE of my friends can create clans either. so I'm not just loosing my own mind.