Hi Guys,
I was wondering is anyone else is having this problem. I create a support case, went through all the siggested stpes(detailed below) however no positive results. So i stared looking in the page code and i've added all my comments below.My last comment on the case was a few minutes ago, the case was opened this morning so i doubt we'll get an answew.
i go to https://elite.callofduty.com/connect simpyl attempt to create a clan. Type in a name, nothing. it isnt a name thing or, browser, or PC, or account thing. we went through all of that with support. So i'm wondering if we have any Javascript gurus who can help debunk what I suggested below please?
This really sucks not beign able to create a clan. Let me know if anyone has any suggestions or comments on my support case that can help. Thanks everyone.
COMMENTS
| 11/25/2012 7:47 PM |
| Hey Guys, I looked into this in more detail to find some more information. My expertise is in network engineering, NOT Javascript or client side scripting. But here's all i could find.
Ok Guys, so the "Arrow/button" for creating a clan is suppose to load the HREF below in your code "href="#create-a-clan" HOWEVER this action is NOT even initiating. If it doesn't work then its supposed to provide an error message Also noted below but since the load of the javasriopt wont even initialize, because the button appears to be null or the PHP/ASP shortcode to "href="#create-a-clan" is dead, i get no error message. The button simply isn't working. Someone really needs to check the DIV elements, it just does nothing but load a little ajax for 1 second then stops working. I've found all the element codes but also found one thing troubleing. under the CLAN H! the link is once you click CREATE-A-CLAN is strange. it reads "https://elite.callofduty.com/connect#suggest" no matter what i click I see that URL in the bar. Should it NOT instead readhttps://elite.callofduty.com/connect#create-a-clan as the Codes and scripting below suggest(it should at least change to this after i click right). well it doesn't. See if this helps please. I've also attached an image.
THE BUTTON ELEMENT CODES:
<div class="c-u-inputwithtitle-body"> <form class="b-ui-form"><div class="b-ui-form-field-row text large error-under valid"> <div class="b-ui-form-field-value-wrap" style="width: 100%;"> <div class="b-ui-form-field-value"><div class="b-ui-form-text-wrap b-ui-form-has-icon-btn b-ui-form-clickable"><input type="text" name="name" value="Make sure you choose a good name!" default="Make sure you choose a good name!" maxlength="16"><div class="b-ui-form-icon-btn"><div class="b-ui-form-icon-btn-border"><em></em></div></div></div></div> </div> <div class="b-ui-form-field-validation error-style-2 copyh7" style="display: block;"><div class="error-icon"></div><em for="name" generated="true" class="error" style="display: none;">This field cannot contain any leading or trailing spaces.</em></div> <div class="clear"></div></div><div class="b-ui-form-action-btns"><a class="b-ui-form-action-btn submit" style="position: absolute; left: -10000px;"><span class="b-ui-form-field-value"><input type="submit" value="submit"><span>submit</span><span></span></span></a></div></form></div>
INITIAL HTML H-REF for PAGE
<span>
<a class="cs-button " href="#create-a-clan">
<strong class="label">CREATE A CLAN</strong>
<span></span>
<em></em>
</a></span>
THIS APPEARS to be the script the button SHOULD be calling
<script type="text/javascript">(window.parent||window).COD.loadSection("0",{"enable_sid e_navigation":true,"display_text":"Create A Clan","href":"create-a-clan"});</script>
ERROR MESSAGE IF LOADING THE CREATE A CLAN JACASCRIPT DOES NTO WORK: EVEN THIS ISNT WORKING.
<script type="text/javascript">(window.parent||window).COD.populateSection("0",{"result ":0,"error":"An unexpected error occurred when loading this section","data":null,"callback":"loadCreateAClan","display_text":"Create A Clan","href":"create-a-clan"});</script> |
| 11/25/2012 6:44 PM | W | Hi,
I called into the call center, worked with Josh today, in regards to this we did the following, but it did NOT resolve the problem, so at this point this is something outside of my browser and my account.
1: Unlinked XBOX Account, then We cleared web-browser (Firefox) ALL CACHE, logged out of Elite account, closed browser restarted. signed in - No change still unable to Create a clan
2: Josh then suggested I create a new account, as this trouble may be directly associated with my current and Only account.. So, I did exactly that. I unlinked my account, then signed up with a new email address, relinked my account, played a new match on xbox, then attempted to create a clan. Still the same EXACT results of when i had my original account. I type in a clan name, clock the Forward arrow, I see a quick Ajax load animation, then nothing happens, no error message, no new page, nothing.
Can someone please have an engineer or a webmaster (not sure if this is a network issue) look into whats going on? Also - NONE of my friends can create clans either. so I'm not just loosing my own mind. |
