Call of Duty Community: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)

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4780 Views 12 Replies Latest reply: Oct 27, 2012 12:12 AM by ATVIAssist

Special_Op

86 posts since
Dec 1, 2011

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Oct 19, 2012 8:03 PM

Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)

Since the latest Elite update I am no longer able to manage my clan. There are several members that need to be removed but there are no options available to remove them. Under Manage Clan, / Roster all the clan members names are followed by Missing data.... I would assume this is where the option would be to remove members but there is nothing there.

I have on numerous times Cleared my cache etc.

Is this happening to you?

Beachhead has not responded to my PMs!

If you know of a solution please post here.

Thanks

Clan FIRE-USA PS3

Clan Tag F1RE

Clan Leader Special-Ops-07

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MagikTrix
192 posts since
Feb 19, 2012

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Oct 19, 2012 8:10 PM (in response to Special_Op)
Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)

it wont work on the pc since the update.. but it will work if you log into the app on your ps3 or xbox

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- Special_Op
  86 posts since
  Dec 1, 2011
  
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  Oct 19, 2012 10:08 PM (in response to MagikTrix)
  Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)
  
  I get a white screen and unable to get into Elite on the console...WTF is up with Elite
  
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Evilempire
31 posts since
May 18, 2012

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Oct 20, 2012 1:00 AM (in response to Special_Op)
Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)

Same here totally unmanageable,

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- mwfan55
  2,622 posts since
  Apr 21, 2012
  
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  Oct 20, 2012 7:22 AM (in response to Evilempire)
  Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)
  
  Don't get me started on the WHITE SCREEN, I have 2 threads worth of complaints and failed attempts to try and resolve this issue. No one from Beachhead has commented on this issue or tried to fix it.
  
  Only way is to access Elite is via the in game menu. ( from MW3 ) The app does not work for many people.
  
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ViciousStranga
332 posts since
Feb 13, 2012

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Oct 20, 2012 10:22 AM (in response to Special_Op)
Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)

Same problem.

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hukrclan
11 posts since
May 21, 2012

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Oct 20, 2012 4:51 PM (in response to Special_Op)
Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)

Can't access our clan applications. Get Error msg every time. No matter what browser is used.

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- mwfan55
  2,622 posts since
  Apr 21, 2012
  
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  Oct 21, 2012 7:04 AM (in response to hukrclan)
  Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)
  
  try console, see if that works. Again, to get full use of Elite you must access it from to 2 sources LOL.
  
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pops2u
14 posts since
Jan 10, 2012

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Oct 24, 2012 9:46 AM (in response to Special_Op)
Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)

same problem cant manage clan (remove members, make leader, etc...) also enlisting and following clan ops and challenges has become almost impossible. some time the lists are there some times (most of the time) says there are no current or upcoming events. PLEASE FIX!!!

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- ATVIAssist
  2,017 posts since
  Jul 25, 2012
  
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  Oct 26, 2012 11:20 AM (in response to pops2u)
  Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)
  
  The developers are aware that there are some clan leaders who are unable to manage their clans via the website. We have forwarded the information on that you guy have shared. As stated in this thread, for now, try using the console app. If you are having issues with the PS3 console app, use the following steps to resolve the white screen/gray screen issue.
  
  Turn on the Playstation 3 system
  Navigate to the Settings menu.
  Go to System Settings
  Go to “Control for HDMI”
  Set Control for HDMI off.
  Launch Call of Duty Elite from the XMB.
  
  ^MM
  
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  - Special_Op
    86 posts since
    Dec 1, 2011
    
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    Oct 26, 2012 2:18 PM (in response to ATVIAssist)
    Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)
    
    Why do I only get a white screen on 1 of my 4 PS3 accounts on the same PS3. Unfortunately the one I get the white screen on is my Primary account and the one I use as the Clan Leader... I am so fed up with this its not funny....Oh and by the way where are my Emblems .....Does anyone actually reply back . How many times do I have to fill out the Form.
    
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    - mwfan55
      2,622 posts since
      Apr 21, 2012
      
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      Oct 26, 2012 3:32 PM (in response to Special_Op)
      Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)
      
      That is really strange that 3 accounts you can access elite fine on but the 4th you get a white screen. Try the steps listed above. Also access elite via the in-game menu to help you temporarily.
      
      As for the emblems, no, you will not get a response. They have not created a fix to unlock them manually and don't think they will ever. At this point I say kick everyone out of the clan and bring them back and they will receive the emblems.
      
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    - ATVIAssist
      2,017 posts since
      Jul 25, 2012
      
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      Oct 27, 2012 12:12 AM (in response to Special_Op)
      Re: Are there any other CLAN LEADERS UNABLE to Manage Their Clan (remove members)
      
      It is a display issue and the HDMI control features seem to only affected the primary account. As for the emblems each form has been successfully received and is pending review. No ETA as of yet.
      
      ^MS
      
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