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Up to Discussions in Call of Duty: ELITE
5236 Views 22 Replies Latest reply: Oct 12, 2012 12:57 AM by Razor2nd RSS
Pakman3000 Apprentice
Pakman3000
241 posts since
Nov 8, 2011
Currently Being Moderated

Oct 5, 2012 8:33 PM

XP Award Discrepancy

I'm the leader of "The US Military" clan and we're still being shorted XP we've earned during these clan ops. You've made updates and even put in a disclaimer that is no longer there. We assumed this issue concerning enlisted vs participating clans was resolved. Why is it that we're coming in 1044 out of 13,201 or top 8% and we're in the silver tier? We'd just like you to do right by us and award us what we've earned. Thank you,

  • Pakman3000 Apprentice
    Pakman3000
    241 posts since
    Nov 8, 2011
    Currently Being Moderated
    Oct 5, 2012 8:57 PM (in response to Pakman3000)
    Re: XP Award Discrepancy

    Award Update

    We are now badging Clan Operations based off of participating clans instead of those who are only enlisted, in order to fairly reward those players who have actively participated.

    Currently, the Clan Operation rank number in your Clan Showcase is being displayed against the number of enlisted clans. Moving forward, we're working to have this display the number of participating clans which your participation is actually being judged against. Our apologies for any confusion.

     

     

     

    ^^^^This notice is no longer there in the new ops.

  • Pakman3000 Apprentice
    Pakman3000
    241 posts since
    Nov 8, 2011
    Currently Being Moderated
    Oct 6, 2012 2:44 PM (in response to Pakman3000)
    Re: XP Award Discrepancy

    Beach head, we're getting hosed here. It happened again for Co-op warriors.

    923 out of 14332 clans which is top 6.44%. How is that silver tier?! Once again, NO ADVISEMENT OR DISCLAIMER alerting us about enlisted vs participating clans so that's in the past. Can I get an answer. Please community, Like the OP if you'd like an answer since this affects us all.

    • mudd1280 Novice
      mudd1280
      216 posts since
      Jun 3, 2011
      Currently Being Moderated
      Oct 6, 2012 9:48 PM (in response to Pakman3000)
      Re: XP Award Discrepancy

      this has happened to my clan The Honorable Elite as well for the last month or so

      • ATVIAssist CustomerSupport
        ATVIAssist
        2,010 posts since
        Jul 25, 2012
        Currently Being Moderated
        Oct 8, 2012 2:44 AM (in response to mudd1280)
        Re: XP Award Discrepancy

        Hello there!

         

        I've gone through your Clan's rewards, and it looks like everything has been awarded correctly. As stated above, the total number displayed is still enlisted Clans, not those that placed. We realize that this has resulted in confusion for many players and are looking into it.

        Please feel free to let us know if you have any more questions!

        ^LM

  • kabushi Novice
    kabushi
    28 posts since
    May 31, 2011
    Currently Being Moderated
    Oct 6, 2012 6:49 PM (in response to Pakman3000)
    Re: XP Award Discrepancy

    Clan ops are based on clans that PARTICIPATE so lets say 923 out of 14332 yes it 6.2 percent BUT probably only 5000 particpated.

    • Hoaks Novice
      Hoaks
      72 posts since
      Jan 6, 2012
      Currently Being Moderated
      Oct 6, 2012 9:37 PM (in response to kabushi)
      Re: XP Award Discrepancy

      But didn't they update the number that is shown after award?  Figured this was something they took care of during their two week update for ops?  Our clan has the same issue, if they have not updated the second number to show participating clans like they said they would, then they need to inform the community.

    • Pakman3000 Apprentice
      Pakman3000
      241 posts since
      Nov 8, 2011
      Currently Being Moderated
      Oct 6, 2012 10:36 PM (in response to kabushi)
      Re: XP Award Discrepancy

      Read my 1st post again and hoaks is correct. They said this was resolved with an update and we were notified in this forum as well as with the notification alerting us to this in our clan op badge results. This notification was removed with our latest ops so this issue is in the past. Top 10% means top 10% nowadays. Or at least its supposed to.

  • spike Newbie
    spike
    49 posts since
    Aug 6, 2011
    Currently Being Moderated
    Oct 7, 2012 6:44 AM (in response to Pakman3000)
    Re: XP Award Discrepancy

    ditto ditto ditto...... two seperate games my clan have been incorrectly credited. one was the double xp weekend and the most recent was friday's op.

     

    I've put two tickets in for both ops and so far both have been ignored, so I now have a clan of guys pretty annoyed that they put in all the unsociable hours only to get a lower credit than appears to be accurate.

     

    silence is not 'support' BeachHead it's really really disrespectful to the guy's who bought into your product and who push themselves to meet the very difficult times you set for the ops here in the UK. 1am to 4am ~ 11pm to 2am.... c'mon! help us out a little here, please!

  • OUHATEME Novice
    OUHATEME
    250 posts since
    Jun 12, 2012
    Currently Being Moderated
    Oct 7, 2012 7:16 AM (in response to Pakman3000)
    Re: XP Award Discrepancy

    Just want to add my voice in agreement changing the rules 3/4 of the way through the game on the top 10% after numerous clans have reached level 50 is one thing. Next after changing the rules and not informing anyone about it making most of us turn in several tickets that never got resolved with challenge and op xp rewards is another. Out the silvers that we have received only one or two of them were accurate according to the numbers they provide being a lightweight clan we need our points if we want to reach level 50 by bo2. Not asking for handouts on xp or anything else just want what we earned through ops and challenges.

  • ronsin909 Apprentice
    ronsin909
    182 posts since
    Nov 9, 2011
    Currently Being Moderated
    Oct 7, 2012 8:35 AM (in response to Pakman3000)
    Re: XP Award Discrepancy

    bump!!!!!

  • Pakman3000 Apprentice
    Pakman3000
    241 posts since
    Nov 8, 2011
    Currently Being Moderated
    Oct 7, 2012 1:29 PM (in response to Pakman3000)
    Re: XP Award Discrepancy

    Bump for an answer.

  • ronsin909 Apprentice
    ronsin909
    182 posts since
    Nov 9, 2011
    Currently Being Moderated
    Oct 7, 2012 4:13 PM (in response to Pakman3000)
    Re: XP Award Discrepancy

    bump

  • mudd1280 Novice
    mudd1280
    216 posts since
    Jun 3, 2011
    Currently Being Moderated
    Oct 7, 2012 7:09 PM (in response to Pakman3000)
    Re: XP Award Discrepancy

    @ATVIAssist just so you know we got a silver badge for todays clan op on the xbox at 3 o'clock. We ranked at 1969 out of 14,434 clans, which put us in the top 13.6%. the math adds up

     

    1969/14434=0.136414022447 =13.6% = a silver badge

     

    Well when you take Fridays clan op at 6pm for the xbox we ranked 848 out of 13,201 clans and we ranked in the top 6.4% and we only got a silver which the cut off for gold is at 10%. See there are a lot of people that are upset that you keep robbing them of points. here is the math for my ranking on Fri. 

     

    848/13201=0.0642375577607757 =6.4%= a gold badge

  • ATVIAssist CustomerSupport
    ATVIAssist
    2,010 posts since
    Jul 25, 2012
    Currently Being Moderated
    Oct 8, 2012 2:39 AM (in response to Pakman3000)
    Re: XP Award Discrepancy

    Hello!

    We've looked into your Clan's rankings, and we can confirm that the badges and XP your Clan has received were correctly rewarded. I understand that the changes in badging have lead to a lot of confusion, so feel free to respond with any questions you or your Clan might have.
    ^LM

    • Pakman3000 Apprentice
      Pakman3000
      241 posts since
      Nov 8, 2011
      Currently Being Moderated
      Oct 8, 2012 3:19 AM (in response to ATVIAssist)
      Re: XP Award Discrepancy

      So you "fixed" this issue with an update and by removing a notice during the transition to your new way of awarding XP. How are we to know our true ranking and how long this will last? I won't flame since its obvious there's no intention of being fair. I'll just end this by saying its sad that newer smaller clans are getting shafted because you all chose to move the goal post this late in the game. Do us all a favor and add the "wet floor" type notice to the clan op results so at least know you still haven't gotten this right. Thanks...for nothing.

      • ATVIAssist CustomerSupport
        ATVIAssist
        2,010 posts since
        Jul 25, 2012
        Currently Being Moderated
        Oct 8, 2012 3:29 AM (in response to Pakman3000)
        Re: XP Award Discrepancy

        It's likely that the notice was removed because it was assumed everyone was aware of the change by now.

        Per your input, I'm putting in a suggestion/request for the total at the conclusion of the Operation to reflect the total of Clans that were badged, instead of the current enlistment total.

        If you have any suggestions for balancing out these Ops for smaller Clans, we're happy to send those in as well.

         

        Thank you again!
        ^LM

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