Sep 11, 2012 1:17 AM
Not unlocking emblems aftr leveling up clan?
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I'm gettting real sick of not getting the emblems after my clan levels up....Anyone else having this problem? I have premium and I think that IW should show some respect to their loyal customers and fix these problems.
Ok I have had this ongoing issue for a long time and expressed my feelings and disappointment many times. I do have some good news for you though, my clan got our 2 missing emblems last night.
Now, they advise you to fill out a form, which I have done several times, and it takes any where between 4 days to 2 weeks from previous experience. I would also send a private message to Beachhhead with
1- Platform -xbox/ps3
2- Clan Name
3- Clan Level
4- Missing emblems (names and level of missing emblem)
5- Clan ID
Our apologies for those still experiencing this problem. The quickest way to get your emblems fulfilled is not to PM Beachhead but to use this Request Form.
It this one and countless other posts they tell us to fill out the form. Well in all of those posts the form never works. It goes to logging in to customer support and then gives out a error message. Yes we have deleted cookies and everything else to try to get it to work for us,yet no luck. Perhaps fix the link on it?
Dear threesnsevens,
Is there a basic timeframe that we should wait after filling out the form before we hit the panic button? The unlock response has gotten longer but I and I'm sure some others would be more patient if we had some idea what the window of response looked like. I've filled the form out twice and it's been 10 days since the first time I filled it out but still no unlocked emblem. Is there a maximum response window? 2wks? 3wks? I have a 100 member clan with new members coming in weekly. I prefer to give worst case scenario information as a matter of credibility. Nobody looks bad when things happen sooner than expected. Additionally, is there something in the works to get this process working correctly? It's frustrating as is but I'd understand if there isn't given that Elite 2.0 is just around the corner.
Time should take no longer than a week so long as you are using the request form. I know this is frustrating for everyone and I'm pushing to get this fixed as soon as possible.