Call of Duty Community: Is anyone else getting the "White Screen of Death" using the new android elite update?

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2321 Views 8 Replies Latest reply: Jul 6, 2012 9:20 PM by Mostlarge

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Mostlarge

6 posts since
Mar 21, 2012

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Jul 5, 2012 6:34 AM

Is anyone else getting the "White Screen of Death" using the new android elite update?

The program is completely unuseable now after updating to the newest version.

Is anyone else getting the "white screen of death"?

I see many recent reviews on google play describing the same issue I'm having.

The login screen is bright white.

I press on the screen where I would have on the older version and the program logs in but I see only the brown background screen.

When I press on the same spots as I would have with the older version, it will go to recent matches etc but only show millesecond flashes and shows only the brown background screen.

Device: HTC EVO 4G LTE

OS: Ice Cream Sandwich 4.0.3

After waiting 6 months for an update, I get this. Very frustrating. I had no terms of service issues.

Worked fine before update.........

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Tags: android, elite_app, white_screen_of_death

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supergamer9000
7 posts since
Jul 5, 2012

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Jul 5, 2012 8:45 AM (in response to Mostlarge)
Re: Is anyone else getting the "White Screen of Death" using the new android elite update?

yeah my brother has this, too...

we should start a list of devices that this doesn't work on.

works fine on my samsung captivate.

anybody else booting to a white screen on some other phone?

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x55StarGeneralx
109 posts since
Nov 6, 2011

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Jul 5, 2012 8:56 AM (in response to Mostlarge)
Re: Is anyone else getting the "White Screen of Death" using the new android elite update?

My Droid X2 has the same issue. I login and them am taking to a white screen on my phone.it just started this week too.i hit refresh and nothing happens too

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- Mostlarge
  6 posts since
  Mar 21, 2012
  
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  Jul 5, 2012 2:11 PM (in response to x55StarGeneralx)
  Re: Is anyone else getting the "White Screen of Death" using the new android elite update?
  
  I used the live chat feature on the support site and it seems that my issue will passed up the food chain. They asked about my Flash version. No direct response yet. Would be nice for someone to acknowedge an issue.
  
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  - x55StarGeneralx
    109 posts since
    Nov 6, 2011
    
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    Jul 6, 2012 3:51 PM (in response to Mostlarge)
    Re: Is anyone else getting the "White Screen of Death" using the new android elite update?
    
    Its fixed now for me
    
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    - Mostlarge
      6 posts since
      Mar 21, 2012
      
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      Jul 6, 2012 9:20 PM (in response to x55StarGeneralx)
      Re: Is anyone else getting the "White Screen of Death" using the new android elite update?
      
      How did you get the app to work?
      Still broke on my end.
      
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Beachhead
550 posts since
Dec 7, 2011

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Jul 5, 2012 2:35 PM (in response to Mostlarge)
Re: Is anyone else getting the "White Screen of Death" using the new android elite update?

We're aware that some Android users are receiving a white screen freeze and are working on a resolution for the next app update.

If you're experiencing this issue, please PM us with the below information:

- Gamertag/PSN ID
- Device model
- Version of Android
- If you've restarted the device
- If you've reinstalled the app

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- Mostlarge
  6 posts since
  Mar 21, 2012
  
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  Jul 6, 2012 5:31 AM (in response to Beachhead)
  Re: Is anyone else getting the "White Screen of Death" using the new android elite update?
  
  Thanks for acknowledging the issue.
  I hope the next update doesn't take 6 months.
  Is there anyway to post a link for the old version of the app? That version worked fine for me and would at least give me some functionality. Maybe pull the new version till its fixed and repost the old.
  I used that app constantly.
  Thanks for your time on the issue.
  
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  - Mostlarge
    6 posts since
    Mar 21, 2012
    
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    Jul 6, 2012 1:26 PM (in response to Mostlarge)
    Re: Is anyone else getting the "White Screen of Death" using the new android elite update?
    
    The reviews from users updating to a broken program is growing. This is embarrassing.
    Please pull the update and repost the old version.
    
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Jul 5, 2012 6:34 AM

Is anyone else getting the "White Screen of Death" using the new android elite update?

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