Jun 29, 2012 6:41 PM
Beachhead fails again Re clan emblems
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Like (7)
So I am sure most of us have seen either the tweet or forum posting that advised PS3 an XBOX360 players that clan emblems are now live.
"The update enabling in-game mw3 emblems unlocked by elite clan level is now live for ps3 and 360 with a link to activision support and pics of the emblems" that was tweeted around noon pst today. There is a thread 13 pages long full of clans like mine that have yet to recieve emblems. In that thread beachhead asked people to pm them with details if their clan has not recieved the emblems which i did.
I was shocked to see the reply which Beachhead advised that my clan is "scheduled" to recieve these emblems next week and not today which the forum post and tweet implied. Now before I go on my rant, let me first say that I do not care when we get our emblems, so this rant is about Beachhead and the faliure to be open and honest with the community. Now for my rant
Beachhead when will you learn from your mistakes and be honest with the community? Why would you release statements saying one thing and not have it be 100% accurate. It would not have been difficult to advise the community of a rollout schedule for these emblems. Many of us have paid $50 and other than dlc very little has been delivered as promised, clan ops are a joke, challenges are no where to be found. Elite itself is shell of what the playercard in blackops was and that was free. Speaking of elite depending on what information i am looking for I cant view it the same on the 3 different platforms. If i want my last 10 games broken down clearly i need mobile, if i want to see my stats per map i need web as it does not show on the console app. If i want to invite a clan member from my psn friends list console provides direct access. I wont even get into how poor the launch went as we all know what a faliure that was. All i ask for is open and honest communication and you have failed miserably in that department. This whole thing has been a joke and now 7 months post launch we still cant get straight answers makes it laughable. I would hope you are smart enough to realize all you end up doing is creating more work for yourselves by not being upfront with the community.
Thats my .02 as I am fed up with all the BS of elite and beachhead
well... the way i look at it.. its like paying a contractor in full before they renovate your house. they have no incentive to do a good job because they already got your money.
very true but since it is a subscription service i dont have to fall for it again.
i was fortunate enough to have the black ops beta. i knewbetter thanto pay.
althouh i might give the black ops elite a go, hopefully all the bugs are sorted.im still on he fence though.
Somewhere in Beachhead Studio HQ, there's a guy in his cubicle, staring at his computer monitor, laughing...
"Beachhead Studio, screwing gamers over since 2011"
that would imply someone was actually there at 730 on a friday they have been at happy hour for about 5 hours by now
forgot about that! do beachhead employees even work on fridays? come to think of it, it doesn't look like they work at all. maybe just hangout at the employee lounge, sipping coffee...
with all the great production houses shutting down and going backrupt over the last few years, how are these guys still in business?
I too was messaged back by beachhead saying our clan was not going to get earned emblems until next week, thanks for getting all our hopes up with your failed communication through twitter and the forum announcement. lol they even have a page in support section acting as if they have their stuff together. thank god there was a feedback option at the bottom.
Hours later that they acknowledged through a post update they only again updated a subset number of people and everyone else will be getting their emblems later.
Whats scary is these guys are going to be running things again for black ops 2. thank god I know how to unsubscribe from my yearly subscription.
*double handed facepalm*
At least some of you got a reply. I got nothing. No emblems. No PM saying "FU... we'll get around to it eventually"... how shocking...
yeah I tried sending them back a question for them to clarify the response in order to avoid a post like this but they did not reply so I figured I would share my frustrations with the community.
Edit I saw a tweet later saying they were aware not all clans recieved the emblems and they are working to correct the issue, my guess the community is pissed and they are trying to correct it without acknowedging the problem in the first place.
Beachhead is the SH!!!!!!!!!!!!!T......
So all of us are eventually going to receive all these emblems?
eventually.....just like clan challenges....
i wont be renewing my subscription to elite next year!
Elite Launch = FAIL!
Clan Ops Launch = FAIL!
Emblem Launch = FAIL!
DLC to XBOX premium, than to reg XBOX, than to PS3 Premium, than to reg PS3, than to PC premium, than to reg PC = EPIC FAIL!!!!!
Medal of Honor anyone?
PC doesn't even have Premium...or at least the last time I checked they didn't...
Preordered MoH! Can't wait! Love the Frostbite 2 engine!!! Soooooo Excited!!
feel the same and have stated that on the clan emblems live thread the service is a mess the tracking of stats is a joke along with the whole service .
Saw the other thread. Saw how they wanted you to leave your information. Why bother? At this point I don't expect anything less from Beachhead. Bungling every move. When Elite 2.0 comes out, subscriptions are going to plummet. They have done nothing but continouly shot themselves in the foot.
Amazing isnt it, I have worked in the service industry17 plus years and what beachhead does is basically not to do when it comes to taking care of customers. I too have cancelled my subscription to elite and will not renew when 2.0 comes out. I hope others do the same and maybe just maybe a big hit to the wallet of beachhead will open their eyes and they will learn how to take care of the customers. I will be giving MOH a go, it may not be better, but it will be different.
You Mad?
you forgot bro
I was talking to support using the chat and I said "It just frustrates me that people who did not pay for elite join a clan thats already level 50 and get the emblems while people who pay for elite don't get the emblems" and I kid you not the guy said "Well we have great DLC maps that the free people don't."
Are you F-ing kidding me? The maps SUCK!
And I agree with you, Beachhead is just out right dumb. They say they are starting Clan Challenges in the Summer and it's going to be July. Wasn't there beta testing for Elite on Black Ops?
Beachhead does not learn from their mistakes. Just stop lying and be honest with your customers and just say "We don't know WTF we're doing" People won't be angry if you admit that you don't know what you're doing if you say it rather than give false promises.
And like you said, it's $50 that people paid for a half assed service. Getting people their premium and founder status was a big enough issue to last for over a month and didn't they say that people who bought elite when the game came out will get an extra 30 days? When I check my subscriptions on my PS3 there is no 30 days added to my subscription.
Sorry but this has to be said in its own post.
Dear Beachhead, stop your promoting Friday Night Fights, Season premier of noobtube and all that other garbage that the majority of people don't care about. First get the people what they really paid for. No one cares if 2 famous Football or Basketball players play MW3, like who the f*ck cares about that?!
they've been advertising "noobtube' since the beginning...and they didnt get it started till 2 weeks ago and even now, it hasn't had a second episode yet. they even fail at things they try to work on...sad
did you watch it ? not many clips it was more that whoever trying to be funny and the drone and recon drone what was that about unreal we have payed for that its embarrsing .
I got suckered into watching it the had those dang noobtube video event thing going on for quite some time so i thought there would be some really good clips, sadly sticking a semtex to a prone player then rewinding it so he looked like he shat a semtex was the best they could do. Now picture this happening in a meeting at the beachhead studios; manager "ok guys we have the noob tube release coming up what do you have for us?" intern giggles "poop grenade" rest of department " haha he said poop" manager "great we got it now take the rest of the week off".
noobtube is such a disappointment. they could have at least given the job to a legit comedian, not some D grade dude that's not even funny. Even Cocked Hammers was a disappointment...Okay cast, but poor material for the sketch. Just...this whole thing was a disappointment.
fully agree with the both of you , i dont even think there is anything there for them to build on it was just poor . the poop semtex was well poop , and the dancing on hardhat was just unbelivable i hope he was not being serious when he said they are going to return , there must have been some better clips to show than those .
I didn't watch Noobtube yet and looking at the descriptions of it, I don't think I ever will.
you need to watch it to belive it be ready to be amazed .
So while our original clan members including my self have yet to recieve the emblems it appears that our newest member recieved at least one of them. Thankfully my clan is pretty cool and once I explained to them what is going on I dont need to worry about any of them jumping ship for some stupid emblems.
Lol, loyalty is key
Most of my clan members have no idea these emblems are even out. Emblems are last on their list of sh*t to worry about, next to lag issues, and I'm not about to tell them about it lol
Yeah 9 of us have been together since the first month and we just merged in a lower ranked clan of 8 that we play with quite a bit. Makes me glad i didnt spam the forums for random members.
On a side note I was just reading the official beachhead emblem update thread and it got me thinking have they ever appologized to the community for any of their screwups? I havent been able to find one on twitter or the forums. I think they need to man up and learn how to own and acknowledge their mistakes along with being upfront with the community. I dont think their would be so much hate towards them if they learned how to communicate while improving.
yeah, agreed about the not coming here looking for random clan members bit. I've been playing with members of my clan since COD4.
And, I doubt they will apologize for anything. If they apologized, then they would be admitting that they are a failure of a company, an embarrasment to the gaming industry.
A week later yet no emblems for my clan or nothing new in terms of updates from beachhead. What a shock.
were you actually expecting an update from Beachhead? I too am very shocked at how this situation is developing. LOL
Sorry that was sarcasm. I would however be shocked had they fixed this or provided a status update.
That would be shocking. At this point, all I want them to do is admit that they are a failure of a developer, web designer, and software engineer.
Edited my sentence there, I was so shocked I forgot basic grammar lol
Message was edited by: azn_chic
dont forget service provider, and community relations.
Well it looks like my clan finally got the emblems out of nowhere today. Nothing was updated from Beachhead that I saw on twitter or the forums. So now it looks like when they fix something they either dont know about it or do not have the decency to update the community.
I'm happy for your clan. mine still got jack sh*t LOL
Thanks I am still rocking the 5 kills with a precision airstrike emblem though. It is better than any of the clan ones we have unlocked hahaha. The rest of the clan is pretty happy about it. I hope you get yours soon enough.
see they had time to put noob tube 2 out and cooked hammers but still no emblems for some clans, its not on .
They clearly know what the community wants ![]()
I watched the new episode of noobtube, and that sh*t is getting worse. I would have thought that after the first one, maybe it would improve, maybe even get some funny jokes in here and there...nope, same old stale humor.
PS: To the host of NoobTube, you are NOT funny. And, cussing in a "skit" (when there is absolutely no reason to) does not make you look more mature nor is it funny, it just shows how immature you are.
Yet another FAIL, courtesy of Beachhead Studio.
finally, everyone in my clan just got the emblems today
Congrats, glad it worked itself out. Still havent seen any updates from beachhead saying they fixed it either.