That's better than no response at all. Barely.

I tweeted them and Beachhead yesterday about a separate issue and still haven't heard back. FYI... tallowby, I posted the case # yesterday and it stayed up at least ten hours.

Older info IS displayed and we were told it would be fixed. basicaly proof that clan ops are not flawless were it should be! False advertising at best because the situation should have been resolved a long time ago?

I honestly think with all the problems we have had to go threw that we were not given what we paid for. Name me one feature on the site that we haven't had an issue with! What other service on the planet works like that? I hate the fact that we were force fed garbage and told to like it. This because they (BH) performed poorly and we had to deal with it because we paid for a pile of problems. I think in this case that elite got hacked, the data was corupted and destroyed. That is the only thing that makes sense to me and even then, you would think that data backups were made to recover with?

8 months in and we still don;t have clan challenges. How long are we supposed to wait, until no one plays the game anymore? These issues should have been sorted out before they took our money.

I think that do to their poor security measures, they should offer us some compensation. Oh and in case you think your accounts are secure, think again ... Your passwords and not encrypted! They are stored in plain text and are waiting for any noob hacker to breach your account. Just one of the lazy short cuts that this company has to offer in return for your paid loyalty!

I'm tired oF being nice and waiting to be fed more BS. I just wish that the service did what it says it was supposed to do. Elite has cause more frustration then any other service and/or game EVER. MORE THEN THE DMV FFS!

So it's exactly as i predicted, who would purposefully overwrite information that customers paid for? Imagine iif a bank did this? All of a sudden you have a new balance!!! Imagine how the world would trip! Like i said, they got hacked, part of the database got corrupted (or in their words "ovverwritten" and that section of the database is un retrievable. It's called an SQL INJECTION. It's nice to see though that you got a bit of truth out of them. Good work Silent. Oh and BH. You know as much as me that if you would have paid for a real database instead of open source software that this would have never happened. Just another lazy way to design a cost effective application. Only problem is that BH assumed we were all kids that wanted to play mw3 and would be fooled into believing everything BH said. This is why they stopped answering people for awhile (when 402 was around) Another thing that comes to mind BH ... If you would have delivered instead of manipulating your customers this probably happened and you wouldn't have gotten nailled multiple amounts of times with DDOS ATTACKS. F>Y>I> when you can;t log into elite it's because they are being DDOS'ed. Their only solution which is laughable at best is rebooting the server. When it comes to security BH is by far the worst company to have put out a web application. My 9th grade son knows how to do a better job then you do and it's his first year of high school web design ><

My assumption is that at one point the information was displayed and safe. Some information may have been specificaly targeted. or maybe just a random data block was nailled. Databases are very similar to say excell spreadsheets. lot'sa rows and columns. Every row is a user and every column is a function (let's say for EG. K/D). The attacker must have tried to modify the results and by trying to save his results outside of the application, by the way it was saved, that process itself corrupted a specific "Block" of information.

Also, for the purpose of arguing this point BH Could do something about it. Granted it would take forever but you can manually re populate the fields after this has happened. If you have a good back up that is. Which leads to ...

My last comment on this would have to be "OVERWRITTEN" WTF?????????? How can you not have made daily backups of this information. The information itself is what the service provides and lives off of. What comes to mind here is that the attacker was smart enough to even nail the backup also. Or the company was to stupid to keep on to start off with. In that case then yeah, we are definately super hooped.

Sad though, even though they say they can't do anything, i beg to differ. As previously stated if they weren't so cheap they would have had more protection to start off with.

To further add to that, we paid for all that information to be displayed. If it was 50,0000 users K/D that said that i bet allot more peopel would be upset! How they left us in a lurch is un acceptable and we should be asking for some kind of re imbursment or credit of somekind.