So it sounds like you and ERROR_6 are actually not fiber to the home.  Cable providers are able to claim they have a fiber optic network while no real rollout to the home has happened yet with any of them.  This is my point behind marketing needing some moderation in todays services.

Another issue with this practice is that along the line they convert the signal from a fiber medium to running on a copper core medium... IMPOSSIBLE.

My biggest suggestion would again be to look into forming a fiber optic co-op in your area.  Other than that, your kinda stuck with the lie they hid in clever marketing practice.  I feel very bad for those people in those shoes.

While some may be expereinceing lag that might (and this is slim) be connected to the game, its usually a signal thing.

@ERROR_6 Same advice as far as the co-op.  A huge benefit is, just like with food co-ops, the consumers/employees actually own a part in the network.  This gives us, the consumer, much more say in how they handle themselves... another reason some officials dont want this type of thing.

For more information, I would suggest browsing this site:

http://www.freeutopia.org/

This could be the other reason; as we know though this game and our consoles are perfectly safe and cant be hacked (Id add a sarcastic emoticon but for some reason my AV blocks the script)... Im glad even my elderly mother understand how ignoarant and arrogant that thought really is.  Why a trained Computer Science major would try to make this claim is WAAAYYY beyond comprehension.