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Up to Discussions in Call of Duty: ELITE
2631 Views 12 Replies Latest reply: Jan 3, 2012 12:38 PM by Beachhead RSS
Mojammer Apprentice
Mojammer
414 posts since
Nov 10, 2011
Currently Being Moderated

Dec 24, 2011 11:09 PM

Poor Resolution in Elite TV Vids

Just a minor complaint, I've watched 3 or 4 of the videos in Elite TV and the resolution is awful, almost unwatchable.  It's gotta be worse resolution than 240p in Youtube.  Is there anything you can do about it?  My guess is that you've lowered the resolution in order to lower the bandwith it takes up.  If that is the case then I think it would be good to put the videos on youtube or something.  Although, in that case you might be worried that the video will get out to people who are not paying for elite. 

 

Oh well, there's problems everywhere.

  • Beachhead BeachheadDeveloper
    Beachhead
    550 posts since
    Dec 7, 2011
    Currently Being Moderated
    Dec 25, 2011 9:42 AM (in response to Mojammer)
    Re: Poor Resolution in Elite TV Vids

    Removed. Replied to wrong issue.

     

    Message was edited by: Beachhead

    • Mojammer Apprentice
      Mojammer
      414 posts since
      Nov 10, 2011
      Currently Being Moderated
      Dec 24, 2011 11:17 PM (in response to Beachhead)
      Re: Poor Resolution in Elite TV Vids

      Wow you're hardcore.  Christmas eve/christmas day and you're still browsing the forums addressing issues and and answering questions.  I hope you get a holiday bonus.

       

      Appreciate the info.

    • vdubpdx1982 Novice
      vdubpdx1982
      214 posts since
      Sep 20, 2011
      Currently Being Moderated
      Dec 24, 2011 11:30 PM (in response to Beachhead)
      Re: Poor Resolution in Elite TV Vids

      Not sure what he is refering to either but from what i understand he is talking about the Videos on ELITE TV like Friday Night Fights and Roll Call and others. I have watched all of teh FNF and they are in a horrible resoltion like in watching it on an old tube TV from the 80's. If the resolution could be improved that would be awsome would make watcing it much more enjoyable than it already is.

      • Beachhead BeachheadDeveloper
        Beachhead
        550 posts since
        Dec 7, 2011
        Currently Being Moderated
        Dec 25, 2011 9:43 AM (in response to vdubpdx1982)
        Re: Poor Resolution in Elite TV Vids

        Whoa, sorry. So many folks are asking about PS3 SD videos but this thread is ELITE TV focused. My bad, I've deleted my original reply.

         

        Sorry that resolution on FNF is bad for you -- we will investigate immediately. If others are having this problem as well we'd appreciate a quick reply. Trying to gauge how widespread.

         

        Beachhead

        • vdubpdx1982 Novice
          vdubpdx1982
          214 posts since
          Sep 20, 2011
          Currently Being Moderated
          Dec 25, 2011 10:59 AM (in response to Beachhead)
          Re: Poor Resolution in Elite TV Vids

          The resolution is mostly an issue with the show FNF is the gameplay not so much the acctuall studio shots just the game play could use a resolution buff. but as always still love the shows can't wait for more. Roll call just has resolution issues all around lol.

          • Beachhead BeachheadDeveloper
            Beachhead
            550 posts since
            Dec 7, 2011
            Currently Being Moderated
            Dec 25, 2011 2:36 PM (in response to vdubpdx1982)
            Re: Poor Resolution in Elite TV Vids

            Thanks for the feedback, we'll definitely push for a resolution bump of the gameplay footage on FNF.   For anyone experiencing lower resolution on the Elite TV, please post what browser you are viewing it in so we can better investigate the issue.  Thanks again for your patience.

             

            Happy Holidays,

            Beachhead

  • dflannagan10 Apprentice
    dflannagan10
    518 posts since
    May 23, 2011
    Currently Being Moderated
    Dec 25, 2011 1:19 PM (in response to Mojammer)
    Re: Poor Resolution in Elite TV Vids

    I had this issue too.

     

    Clicking on the video, loading it for a bit, and then refreshing the page worked for me, although an option to switch between resolutions would be nice.

     

    Follow me on twitter.

  • triiviium- Master
    triiviium-
    2,854 posts since
    Sep 4, 2011
    Currently Being Moderated
    Dec 25, 2011 2:41 PM (in response to Mojammer)
    Re: Poor Resolution in Elite TV Vids

    It happens to me but like on you tube vids sometimes you get the loading wheel while a video is playing. I just pause the video on FNF wait about 5 minutes so it can render some footage ahead of where im at and it tends to go away.

  • vdubpdx1982 Novice
    vdubpdx1982
    214 posts since
    Sep 20, 2011
    Currently Being Moderated
    Dec 25, 2011 9:37 PM (in response to Mojammer)
    Re: Poor Resolution in Elite TV Vids

    My issue is with resolution and video qaultiy not buffering times or loading times the FNF video mostly on the gamplay side of FNF is grainy and low quality. I use Safari as im on a Mac and love my safari. Dont have an issue with loading or watching the video just the Quality of the resomlution is all.

    • Beachhead BeachheadDeveloper
      Beachhead
      550 posts since
      Dec 7, 2011
      Currently Being Moderated
      Jan 2, 2012 4:42 PM (in response to vdubpdx1982)
      Re: Poor Resolution in Elite TV Vids

      Vdubpdx -

       

      We're trying to track down the source of this issue...

      Can I get some more info from you?

      Sorry for all the questions - we just can't reproduce your specific issue here yet, so I want to get as detailed info as I can.

       

      • Does this occur on all browsers you're using or just one?
      • What video were you watching? Or does it occur on all of them?
      • Does it always occur, regardless of whether you're on a wired or wireless connection?
      • What language setting are you using? (English, French or German)
      • If you can take a screencap of one frame of the grainy video you're seeing and post it either here, or DM me directly with it, that would be very helpful.

       

      Thanks for your patience...we're looking into it, but it has been pretty elusive so far.

      • vdubpdx1982 Novice
        vdubpdx1982
        214 posts since
        Sep 20, 2011
        Currently Being Moderated
        Jan 2, 2012 10:12 PM (in response to Beachhead)
        Re: Poor Resolution in Elite TV Vids

        It is not a problem but yes it does occur on all browsers.

         

        I watch all the Elite Tv Programs. It only really occurs durring teh gameplay of FNF.

         

        Yes it occuors on bothe wired and wireless.

         

        I am in the US Region using English language

         

        Its no so much grainy video is that the gameplay durring FNF is recorded and brodcast in SD and i feel that it could be so much better. The rest of the video is pretty clear but the gameplay can get a little low quality. Even my HD Computer monitor looks better when i play my PS3 on it.

         

        As for the image i for some reason or another do not have permission to post pictures on here. all you have to do is watch the fotage and will see that even the team names get alittle blury from time to time and the game play apears to be low quality recodings.

        • Beachhead BeachheadDeveloper
          Beachhead
          550 posts since
          Dec 7, 2011
          Currently Being Moderated
          Jan 3, 2012 12:38 PM (in response to vdubpdx1982)
          Re: Poor Resolution in Elite TV Vids

          Okay - I think I understand what you're saying:

           

          The video resolution itself isn't low, but during the gameplay sections, it looks like it's been recorded / broadcast in a lower res than it runs in the game.  Is that basically correct?

           

          We'll look at this on our side - I'm checking the original source video to make sure we're using the highest res possible for the source video.  I'll also look at what's happening when it gets to the web player itself.

           

          Thanks for the additional info.

           

          Beachhead

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