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6696 Views 21 Replies Latest reply: Feb 27, 2012 10:08 AM by fingolfin33 RSS
Munchman Novice 127 posts since
Dec 5, 2011
Currently Being Moderated

Feb 20, 2012 2:50 AM

Why Can't I Unban someone from Clan? Solved!!!

This Problem has been solved, so I can say that Elite does fix problems!

 

I have somehow banned my friend from Clan, I'm not sure how it happened, I just gave him my Founder Code as he only just got Premium and I was in the process of Removing him and then reinviting him (for the 500EXP) when he suddenly ended up in the banned players list, and now I'm told (on support chat) that there is nothing they can do, this is unacceptable!!! I'm on a Notebook and I'm not sure what happened, but all I know is I wasted money on Hardened and wasted money on getting him his Premium Status. I was told they'd forward my complaint but I'm not convinced they'll do anything about it, I mean we're all still waiting for Clan Operations and Challenges and they seem to be doing nothing about, If anyone else has had a player suddenly banned, or been banned then post here, if after a month I have not been given the ability to correct this mistake I shall be seeking Legal Advice as It'over $100 I've Lost and Iwant what I paid for, and then there is there is the frustration of my friend who is now clanless and not sure what to do.

 

PS No i cannot just restart Clan or I lose the 2000 EXP from other members, and no he can't just get a new account since the Founder Code only works once so they got me Coming and Going, this requires either a correction of this particular problem or a proper system which gives control to the clan Leader to unban players.

  • Calculating status... 3 posts since
    Sep 23, 2011
    Currently Being Moderated
    Dec 23, 2011 11:27 PM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    I'm guessing it's probably because most people don't ban people unless they don't want them around anymore.   Plus, you didn't actually waste any money.  You've gotten everything you've wanted out of the game and the service, but you tried cheating the system to get your friend Founder status.  Then you went and banned him because you were most likely too impatient to wait for him to log on and leave the clan, and now you can't unban him because you didn't think "oh, bans could be perminent because most of the time when people ban other people they never want to see them again."

     

    Just my opinion.

      • Newbie 42 posts since
        Nov 19, 2011
        Currently Being Moderated
        Dec 24, 2011 2:42 AM (in response to Munchman)
        Re: Why Can't I Unban someone from Clan?

        Cool story, bro.

          • Newbie 3 posts since
            Sep 23, 2011
            Currently Being Moderated
            Dec 24, 2011 3:30 AM (in response to Munchman)
            Re: Why Can't I Unban someone from Clan?

            Ok, I see what you're saying.  I was a little inebrieated when I wrote that haha.  I see where you're coming from though.  You do have to realize though that Elite is still a brand new service.... The first of it's kind (that offers paid competitions tracked through your gamertag and psn ID and whatnot) so it's bound to have bugs.  I'm sure the guys at Activision are working on getting this fixed and stuff though, they just gotta get the major stuff done first, like getting the Operations running right so prizes can be distributed, and getting the stupid multiplayer data errors out so people can actually use the site haha.

  • nuttin2say Expert 2,561 posts since
    May 24, 2011
    Currently Being Moderated
    Dec 27, 2011 1:33 AM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    That sucks.

     

    Why are permanent bans even an option??

  • rwcgillam Expert 753 posts since
    Dec 4, 2011
    Currently Being Moderated
    Dec 27, 2011 6:21 AM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    I wonder if it would be better for the person to leave the clan on their own, then you can re-invite them.  This would keep them off the ban list and allow you to work around that issue.

      • rwcgillam Expert 753 posts since
        Dec 4, 2011
        Currently Being Moderated
        Dec 28, 2011 6:45 AM (in response to Munchman)
        Re: Why Can't I Unban someone from Clan?

        If you kick them out of the clan they get banned, but if THEY leave on their own they don't get banned.  I'm just saying if you need to delete someone in the future in order to reinvite them to get their points, it would be better if THEY hit Leave Clan from their page instead of you deleting them from the clan. This will let you work around the banned issue because they aren't banned if they elect to leave, just if you kick them out.

  • ELITE_Help GlobalModerator 2,123 posts since
    Dec 21, 2011
    Currently Being Moderated
    Dec 27, 2011 5:43 PM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    I would like to apologize for the issue that you are having. In order for me to research what the support representive said, I would need for you to PM me either a incident # or e-mail that was used to contact us.  Also, did you contact us via the Elite support or via the normal support page.

     

    I've gone ahead and forwarded the information that you provided in this thread to the appropriate parties. They'll go ahead and look into it further and I do apologize if this has cause you or your friend any troubles while using Call of Duty Elite.

  • HeronMarked Calculating status... 8 posts since
    Nov 13, 2011
    Currently Being Moderated
    Dec 29, 2011 1:18 PM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    I do have to say that I find it to be a bit crazy that there is no way for a Clan Leader to unban someone, or perhaps to kick without "banning."

  • dicarloredsox14 Calculating status... 2 posts since
    Sep 13, 2011
    Currently Being Moderated
    Dec 29, 2011 10:41 PM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    I agree that kinda blows and its stupid you cant unban seeing as how people make mistakes, but hell if ur friend cant join your clan right now who cares. Right now they dont mean anything.

  • Asianpinoy Calculating status... 7 posts since
    Nov 9, 2011
    Currently Being Moderated
    Feb 14, 2012 12:23 AM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    Same problem, elite is a unfinished site, and little problems that should of been fixed from the begining. they knew about it, why not make a kick, instead of perminant ban. Get the word out on my protest check out aoel on youtube http://www.youtube.com/watch?v=20Zso3Itse0&feature=youtu.be

  • Asianpinoy Newbie 7 posts since
    Nov 9, 2011
    Currently Being Moderated
    Feb 14, 2012 12:24 AM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    http://www.youtube.com/watch?v=20Zso3Itse0&feature=youtu.beSame problem, elite is a unfinished site, and little problems that should of been fixed from the begining. they knew about it, why not make a kick, instead of perminant ban. Get the word out on my protest check out aoel on youtube

  • rwcgillam Expert 753 posts since
    Dec 4, 2011
    Currently Being Moderated
    Feb 14, 2012 6:02 AM (in response to Munchman)
    Re: Why Can't I Unban someone from Clan?

    It seems I read sometime back about someone with the same problem.  Anytime you eject a player (for whatever reason) from your clan it places them on the Banned list.  You can just invite the player to the clan again.  Until the glitch or whatever is fixed, he will always be on your banned list, but you can still re-invite the player and he can join your clan. 

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