On B-Ops even though it was an ultimately broken game 3arc still took time to listen to the community.
E.g. When we were on a winstreak the game had a major malfunction and gave us a loss on domination of 1200-3, posted on the B-Ops forum and it was fixed by CutPurse.
Also on the B-Ops forum it was clear for all to see what was included in the patch updates. Currently it is just speculation as there is no post given by Robert Bowling.
Just feel that IW needs to up its game with on the community support side.