Updated: 06/15/2009

If you meet the minimum requirements, but still have very low frames per second, then most likely your GPU (Graphics Processing Unit) is not being used by the game. The problem looks like this:

First one is of the Activision copyright stuff,
[url=http://s6.photobucket.com/albums/y208/Allenpc/Prototype%20Issue/?action=vi ew&current=prototypef2009-06-1021-16-58-48.flv:ap1qc26r][/url:ap1qc26r]

Next one is the main menu. Just see how long it takes to type "Main Menu"!!
[url=http://s6.photobucket.com/albums/y208/Allenpc/Prototype%20Issue/?action=vi ew&current=prototypef2009-06-1021-18-13-25.flv:ap1qc26r][/url:ap1qc26r]


In order to solve this, try the following (many thanks to Melonhead for finding this!)

Go to your device manager and check if there are a lot of HID devices showing. Disable the ones you don't need, leaving only the essentials like keyboard and mouse. Then try running the game again.

If you still have a problem with slow performance, then probably you set the ingame settings (detail, resolution,...) are too high. Try to reduce those then.
If then there is still a problem, then please post about it in this thread, providing as much detail as possible and attaching a dxdiag.

A limited range of resolution settings is partially done on purpose by the devs in order to keep performance of the game on a high level for low-end cards. In the readme of the game, it states that:

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Cards with less than 512 MB cannot access resolutions with widths of greater than 1280 or heights of 720. This means with a card of LESS THAN 512MB VRAM has these available:

640 x 480
800 x 480
800 x 600
1024 x 768
1152 x 720
1152 x 864
1280 x 720
1280 x 800

Cards with less than 1024 MB cannot access resolutions with widths of greater than 1600 or heights of 1080. This means with a card of LESS THAN 1024MB VRAM has these available:

The following are only available for cards with 512MB VRAM or more:
1280 x 1024
1440 x 900
1600 x 1200
1680 x 1050
1920 x 1080
1920 x 1200
2048 x 1152
2048 x 1536
2560 x 1600

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Now, if your card should reveal higher resolutions, then most likely your GPU is not being used either. In that case, also go to your device manager and check if there are a lot of HID devices showing. Disable the ones you don't need, leaving only the essentials like keyboard and mouse. Then try running the game again.


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Official tech help suggests the following steps on the poor framerate issue:

Make sure that you meet the minimum system requirements.
Make sure you have the latest video and sound card drivers from the manufacturers' websites.

Set your desktop to a resolution of 800x600, 32 bit True Color.
1) Right-click on your desktop and select Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to 32 Bit (True Color). Under Windows NT this will be listed as 65554 colors.
5) Click Apply and OK.

For Windows XP
1) Right-click on your desktop and select Properties.
2) Click the Settings tab.
3) Set your screen area to 800x600.
4) Set the colors to Highest (32 bit).
5) Click Apply and OK.

For Windows Vista
1) Right-click on your desktop and select Personalize.
2) Click on Display Settings
3) Set the resolution slider to 800X600
4) Set the colors to Highest (32 bit).
5) Click Apply and OK.

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If you still have problems, then post below and attach your dxdiag.

Thank you.