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2041 Views 4 Replies Latest reply: Dec 23, 2012 9:04 AM by AccentDC RSS
dannylongcast Newbie
dannylongcast
37 posts since
Nov 11, 2012
Currently Being Moderated

Dec 9, 2012 2:54 AM

CALL CENTER CLOSED FFS!!!!!!!!!! ACTIVISION YOU ARE A JOKE!

I am sick of the lack of customer service I have received from you. I have been nothing but ignored and fobbed off! Your call center is supposed to be open today and it is not!

 

Sort my premium out or refend my money!!!!!!!

 

I now keep getting an error that I need to play at least 1 multiplayer match to confirm my premium status, I have played 50+ games now and it is still saying the same bloody thing ffs.

 

SORT IT OUT, YOUR SERVICE IS A JOKE!

 

I WILL TAKE LEGAL ACTION TO RECOVER MY MONEY SPENT ON THIS RUBBISH IF THIS IS NOT SORTED OUT!

  • ATVIAssist CustomerSupport
    ATVIAssist
    1,995 posts since
    Jul 25, 2012
    Currently Being Moderated
    Dec 12, 2012 6:13 PM (in response to dannylongcast)
    Re: CALL CENTER CLOSED FFS!!!!!!!!!! ACTIVISION YOU ARE A JOKE!

    Hello,

     

    Sorry to hear you were unable to get access to the call center; what issues are you having with your Elite premium membership?

     

    When did you get Elite premium for MW3?

     

    What console are you on and what is your gamertag/SEN ID? we'll be happy to help you out with this issue.

     

    Let us know;

     

    Thanks,

     

    ^SL

    ATVIAssist

    • AccentDC Calculating status...
      AccentDC
      4 posts since
      Aug 29, 2012
      Currently Being Moderated
      Dec 13, 2012 4:43 AM (in response to ATVIAssist)
      Re: CALL CENTER CLOSED FFS!!!!!!!!!! ACTIVISION YOU ARE A JOKE!

      I'm having the same problem. I bought the hardened package. I activated the code on the back of the book. When I go to MW3 Store it says i got one year elite membership, but still i can't do any stuffs a premium can do. It's been over 5 days. Also i sent 2 tickets to support. They just put me on hold, thats been over 4 days...

       

      .....

      • ATVIAssist CustomerSupport
        ATVIAssist
        1,995 posts since
        Jul 25, 2012
        Currently Being Moderated
        Dec 16, 2012 6:56 PM (in response to AccentDC)
        Re: CALL CENTER CLOSED FFS!!!!!!!!!! ACTIVISION YOU ARE A JOKE!

        Greetings AccentDC,

         

        When did you activate your Elite premium membership for MW3? When did you purchase the hardened edition? Where did you purchase it from, what is your region?

         

        What console are you on and what is your Gamertag/SEN ID? I'll be happy to look into this issue for you.

         

        As for not being able to access any premium features, specifically what issues are you trying to access?

         

        Thanks,

         

        ^SL

        ATVIAssist

        • AccentDC Newbie
          AccentDC
          4 posts since
          Aug 29, 2012
          Currently Being Moderated
          Dec 23, 2012 9:04 AM (in response to ATVIAssist)
          Re: CALL CENTER CLOSED FFS!!!!!!!!!! ACTIVISION YOU ARE A JOKE!

          Hi,

           

          I activated it for about 2 weeks ago, I also purcahsed it 2 weeks ago and I purchased it in Norway, Oslo.

           

          I'm on Xbox and my gamertag/SEN ID is AccentDC.

           

          I have no elite premium access at all, but the first time i logged on elite after activating my code, I recieved a message below saying something about I was elite premium, ( I logged in on my xbox ) and when I enter mw3 store and check memberships it says I got one year elite membership.

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