Call of Duty Community: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

Up to Discussions in Technical Support

1060 Views 4 Replies Latest reply: Dec 8, 2012 5:33 PM by nwagtmustang

nwagtmustang

18 posts since
Dec 3, 2012

Currently Being Moderated

Dec 7, 2012 10:48 AM

I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

Listen up Activision. I have submitted a support case regarding not able to find certain types of matches with dlc enabled. I have submitted a support case. I noticed other people are having the same problem accoss all platforms. Since you have failed I will be contacting the bbb and fighting the charge on my credit card. Thanks alot for supporting your customers.

Like (0)

frats74
479 posts since
Aug 9, 2012

Currently Being Moderated

Dec 7, 2012 4:48 PM (in response to nwagtmustang)
Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

I'm starting to believe that the pattern is with those who bought their DLC's separately rather those who got their DLC's from Elite Premium. That should give them a clue on what to look for in fixing this issue.

Report Abuse

Like (0)
- nwagtmustang
  18 posts since
  Dec 3, 2012
  
  Currently Being Moderated
  
  Dec 8, 2012 9:50 AM (in response to frats74)
  Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case
  
  I understand there could be bugs or problems due to all sorts of reasons. If they would at least acknowledge there is a problem and looking into I would be happy. But ignoring me and other customers and not putting out an statement at all is wrong. I am a reasonable person. I understand there could be issues. I am patient. I just dont like being ignored. I paid money for a product and service. The company is not living up to their product and service they offer.
  
  Report Abuse
  
  Like (0)
  - frats74
    479 posts since
    Aug 9, 2012
    
    Currently Being Moderated
    
    Dec 8, 2012 11:26 AM (in response to nwagtmustang)
    Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case
    
    I've seen too many posts regarding DLC issues from gamers in Singapore, the U.K. and Stateside. I haven't seen a post from ATVIAssist or Foxhound addressing this either.
    
    Report Abuse
    
    Like (0)
    - nwagtmustang
      18 posts since
      Dec 3, 2012
      
      Currently Being Moderated
      
      Dec 8, 2012 5:33 PM (in response to frats74)
      Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case
      
      I talked to sony thru email. Most likely they are going to refund the money I paid.
      
      Report Abuse
      
      Like (0)

Go to original post

Dec 7, 2012 10:48 AM

I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

Actions

Bookmarked By (0)