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  • ATVIAssist CustomerSupport 2,041 posts since
    Jul 25, 2012
    Currently Being Moderated
    20. Oct 27, 2012 6:02 AM (in response to MURDERSmethod)
    Re: "This Clan already exists"

    We're having trouble replicating this but are still working to resolve it. It has been tested on both the PS3 and Xbox 360 side. Anyone having this problem do you have dual accounts linked to your profile, meaning both a PS3 & Xbox 360 account? Also can we get you guys to post who your ISP (internet service provider) is, postal/zip code and which browser you have gotten this to occur on. Lastly any screenshots with the error that includes the address bar would be most helpful.

     

    ^MS

  • the_damned81 Calculating status... 10 posts since
    Sep 10, 2011
    Currently Being Moderated
    21. Oct 27, 2012 12:17 PM (in response to ATVIAssist)
    Re: "This Clan already exists"

    Good afternoon ATVIAssist,

    I’m not able to create a clan either and I’ve attempted multiple variations on both of my Call of Duty: ELITE accounts (old and new one).  Something I find intresting is one of my accounts can’t reply to the forums, so I have to use this one which is my old account…another issue.  In addition to the attempts below I also attempted to create from my work and was not successful in doing so, we don’t have the same ISP or zip code…these attempts were made on both Internet Explorer & Firefox.

     

    My new account has dual accounts linked 1 Xbox & 1 PS3

    Forum Name: Lag_Killz

    ISP : Comcast

    Zip Code: 95736

    Browser(s): Internet Explorer & Firefox

    I can’t provide a screenshot at the moment but here is some info…

    Address bar info at time of Error: https://elite.callofduty.com/connect#create-a-clan

    Error:  “This Clan already exists”

     

    My old account has 1 account linked PS3 (not the same PS3 account as on my new ELITE account)

    Forum Name: The_Damned81

    ISP : Comcast

    Zip Code: 95736

    Browser(s): Internet Explorer & Firefox

    I can’t provide a screenshot at the moment but here is some info…

    Address bar info at time of Error: https://elite.callofduty.com/connect#create-a-clan

    Error:  “This Clan already exists”

  • ATVIAssist CustomerSupport 2,041 posts since
    Jul 25, 2012
    Currently Being Moderated
    22. Oct 27, 2012 11:17 PM (in response to the_damned81)
    Re: "This Clan already exists"

    Which platform side are you getting this on?

     

    ^MS

  • the_damned81 Newbie 10 posts since
    Sep 10, 2011
    Currently Being Moderated
    23. Oct 28, 2012 3:52 PM (in response to ATVIAssist)
    Re: "This Clan already exists"

    Both.

  • yourmapper Calculating status... 14 posts since
    Oct 15, 2012
    Currently Being Moderated
    24. Oct 30, 2012 11:01 AM (in response to ATVIAssist)
    Re: "This Clan already exists"

    Here is my info.  I only have an Xbox Live account linked. 

     

    ISP: Insight Communications http://www.myinsight.com/

     

    Zip: 40204

     

    Screenshot of error:

    https://www.evernote.com/shard/s244/sh/24f719f3-7db0-4916-b850-93fed6d47e95/86ff 265f734bef74a61aada74a1f0598/res/9c604029-18d8-4997-92bf-f56960858976/skitch.png

     

    Also, using Chrome, here is the API file it's using to make the AJAX call for clan creation:

    https://elite.callofduty.com/api/team

     

    With these headers:

    1. Request URL:https://elite.callofduty.com/api/team
    2. Request Method:POST
    3. Status Code:200 OK
    4. Request Headersview source
      1. Accept:*/*
      2. Accept-Charset:ISO-8859-1,utf-8;q=0.7,*;q=0.3
      3. Accept-Encoding:gzip,deflate,sdch
      4. Accept-Language:en-US,en;q=0.8
      5. Cache-Control:no-cache
      6. Connection:keep-alive
      7. Content-Length:38
      8. Content-Type:application/x-www-form-urlencoded
      9. Cookie:__qca=P0-1965711598-1350314480099; resetPasswordAlreadyProcessed=true; live-c-php-SERVERID=i-2dfa0450; live-c-java-SERVERID=i-5335ca2e; news_ticker_closed_v2=opened; link_youtube_closed=opened; live-a-php-SERVERID=i-3f188542; live-a-java-SERVERID=i-c31885be; feeds=d7e0eb9b7154def7230d905db82bd6b7f51b40e9%7E%7B%2242483667%22%3A1350581562 %7D; AWSELB=63A7858F1E2EF173CBC3CB5D536D781C66359F219923C8CE56157F6B27F971407185FCF8 08257AB2D0D6233081AE7ADBC6E3A91CB5F06F2CE2D7E90CB824D4353038EF780E; ACT_SSO_COOKIE=ODQyODc3NDoxMzUyODI5MTA0MDY5OmNlZjY4N2M3MWM0Y2RlOTViNDIzNDZlZjk0 NjM0ZjJl; s_ACT_SSO_COOKIE=ODQyODc3NDoxMzUyODI5MTA0MDY5OmNlZjY4N2M3MWM0Y2RlOTViNDIzNDZlZj k0NjM0ZjJl; token=""; s_umbrellaId=28236474; s_token=""; ACT_SSO_REMEMBER_ME=ODQyODc3NDo4NDU1NzY4M2I4NjI4NzRiMTNhN2JmNTk5ZmUxODIwZDY4YzI wODYxYTBjODEzZTdjZjU2ZTI1ZGQyZDIxZTVk; ACT_SSO_EVENT="LOGIN_SUCCESS:1351619504117"; pgacct=xbl; title=mw3; session_id=0acf2f176a9e4cb0a3b532a36dbd630259754d61%7E509013a41dc42640589700; session=227d57f7cf3f70c80a40bc03fbf90db4d2c14340%7E509013e159752746115632; JSESSIONID=98F2FD58E026D62EDB5F0BDDA230267A; __utma=252701917.1985318841.1350314915.1350581537.1351619514.5; __utmb=252701917.3.9.1351619514; __utmc=252701917; __utmz=252701917.1351619514.5.2.utmcsr=profile.callofduty.com|utmccn=(referral) |utmcmd=referral|utmcct=/elite/login; __atuvc=16%7C42%2C0%7C43%2C1%7C44; comid=elite; pc=""; agegate=""; ACT_SSO_LOCALE=en_US; country=""; umbrellaId=28236474; new_SiteId=elite; CS_PageName=mw3.forums.message; __utma=150377508.1770026682.1350322190.1351536438.1351619416.11; __utmb=150377508.3.10.1351619416; __utmc=150377508; __utmz=150377508.1351619416.11.9.utmcsr=t.co|utmccn=(referral)|utmcmd=referral| utmcct=/S56cWAB6
      10. Host:elite.callofduty.com
      11. Origin:https://elite.callofduty.com
      12. Pragma:no-cache
      13. Referer:https://elite.callofduty.com/connect
      14. User-Agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4
      15. X-Requested-With:XMLHttpRequest
    5. Form Dataview URL encoded
      1. name:mumbojumbogumbo
      2. forceAccept:false
    6. Response Headersview source
      1. Connection:keep-alive
      2. Content-Language:en-US
      3. Content-Length:8141
      4. Content-Type:application/json;charset=UTF-8
      5. Date:Tue, 30 Oct 2012 17:58:19 GMT
      6. Server:Apache-Coyote/1.1

     

     

    And here is the JSON error that is returned:

     

    {"data":{"name":[1002]},"desc":"One or more request parameters failed validation  DEBUG INFO: com.activision.beachhead.api.exceptions.BeachheadException, null Stack: com.activision.beachhead.api.services.impl.teams.TeamService.createTeam(TeamSer vice.java:261) com.activision.beachhead.api.controllers.teams.TeamsController.createTeam(Teams Controller.java:47) com.activision.beachhead.api.controllers.teams.TeamsController$$FastClassByCGLI B$$80f359e2.invoke(<generated>) net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJo inpoint(Cglib2AopProxy.java:688) org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Reflective MethodInvocation.java:150) org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(Met hodInvocationProceedingJoinPoint.java:80) com.activision.beachhead.framework.metrics.ControllerTimerAspect.timeExecution( ControllerTimerAspect.java:46) sun.reflect.GeneratedMethodAccessor51.invoke(Unknown Source) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25) java.lang.reflect.Method.invoke(Method.java:597) org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGiv enArgs(AbstractAspectJAdvice.java:621) org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(Abstra ctAspectJAdvice.java:610) org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(AspectJAroundAdvice. java:65) org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Reflective MethodInvocation.java:172) org.springframework.security.access.intercept.aopalliance.MethodSecurityInterce ptor.invoke(MethodSecurityInterceptor.java:67) org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Reflective MethodInvocation.java:172) org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeIn vocationInterceptor.java:90) org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Reflective MethodInvocation.java:172) org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.inte rcept(Cglib2AopProxy.java:621) com.activision.beachhead.api.controllers.teams.TeamsController$$EnhancerByCGLIB $$65a1f6ba.createTeam(<generated>) sun.reflect.GeneratedMethodAccessor533.invoke(Unknown Source) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25) java.lang.reflect.Method.invoke(Method.java:597) org.springframework.web.bind.annotation.support.HandlerMethodInvoker.invokeHand lerMethod(HandlerMethodInvoker.java:176) org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.i nvokeHandlerMethod(AnnotationMethodHandlerAdapter.java:436) org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.h andle(AnnotationMethodHandlerAdapter.java:424) org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet. java:790) org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.j ava:719) org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServle t.java:669) org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:5 85) javax.servlet.http.HttpServlet.service(HttpServlet.java:641) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:305) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:210) org.apache.catalina.filters.RemoteIpFilter.doFilter(RemoteIpFilter.java:837) org.apache.catalina.filters.RemoteIpFilter.doFilter(RemoteIpFilter.java:867) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:243) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:210) com.activision.beachhead.framework.spring.filters.PreControllerActionFilter.doF ilter(PreControllerActionFilter.java:47) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingF ilterProxy.java:237) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterP roxy.java:167) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:243) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:210) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:369) org.springframework.security.web.access.intercept.FilterSecurityInterceptor.inv oke(FilterSecurityInterceptor.java:109) org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doF ilter(FilterSecurityInterceptor.java:83) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(Exc eptionTranslationFilter.java:97) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) org.springframework.security.web.session.SessionManagementFilter.doFilter(Sessi onManagementFilter.java:100) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) org.springframework.security.web.authentication.AnonymousAuthenticationFilter.d oFilter(AnonymousAuthenticationFilter.java:78) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFi lter.doFilter(SecurityContextHolderAwareRequestFilter.java:54) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter( RequestCacheAwareFilter.java:35) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) com.activision.beachhead.api.framework.security.BhPreAuthenticationProcessingFi lter.doFilter(BhPreAuthenticationProcessingFilter.java:99) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) org.springframework.security.web.context.SecurityContextPersistenceFilter.doFil ter(SecurityContextPersistenceFilter.java:79) org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(F ilterChainProxy.java:381) org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.jav a:168) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingF ilterProxy.java:237) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterP roxy.java:167) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:243) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:210) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java: 224) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java: 169) org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:472) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) com.googlecode.psiprobe.Tomcat70AgentValve.invoke(Tomcat70AgentValve.java:38) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:680) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:11 8) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processo r.java:987) org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractPr otocol.java:579) org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307 ) java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 886) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) java.lang.Thread.run(Thread.java:662) ","result":507}

     

    Need any more info ?

  • the_damned81 Newbie 10 posts since
    Sep 10, 2011
    Currently Being Moderated
    25. Nov 1, 2012 5:10 AM (in response to zathor)
    Re: "This Clan already exists"

    Good morning ATVIAssist,

    Any update on this issue?

  • ATVIAssist CustomerSupport 2,041 posts since
    Jul 25, 2012
    Currently Being Moderated
    26. Nov 1, 2012 11:30 PM (in response to the_damned81)
    Re: "This Clan already exists"

    Excellent yourmapper . Exactly what we needed.

     

    the_damned81 no, no new updates yet. The recent weather conditions that have affected our servers haven't made it any easier on the techs.

     

    ^MS

  • yourmapper Newbie 14 posts since
    Oct 15, 2012
    Currently Being Moderated
    27. Nov 6, 2012 11:48 AM (in response to ATVIAssist)
    Re: "This Clan already exists"

    Ok, how about now?

  • yourmapper Newbie 14 posts since
    Oct 15, 2012
    Currently Being Moderated
    28. Nov 8, 2012 1:32 PM (in response to ATVIAssist)
    Re: "This Clan already exists"

    Need any more info?  It would be good if it was fixed before the game launches in 4 days! Thanks.

  • 8_x Novice 426 posts since
    May 26, 2012
    Currently Being Moderated
    29. Nov 8, 2012 2:05 PM (in response to zathor)
    Re: "This Clan already exists"

    PS3 clan servers are down for maintenance from what I am seeing. So you will have to wait.

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