To whom it may concern,
My clan has tried to enlist in this weekends ops (October 5th-7th) many times, but we can't even get the operations to load properly and this has happened to us many times before. We've tried Safari, Internet Explorer, Google Chrome, and Firefox. We've tried all the tricks, and we've even gone as far as trying all these steps on multiple computers, on multiple different ISP's.
We are currently sitting within striking distance of level 50 and if we would have placed Gold in all three Op's this weekend we would have reached our goal. We have had clan members cancel plans with friends and family so that we could achieve this goal, only to be metaphorically smacked in the face by a service we PAY for.
Now I understand problems happen, and sometimes they aren't easy to fix. So I'm not blaming anyone. But seeing as the 80+ members of my clan have all paid $60 apiece, which easily exceeds $4,800.. I would like to know what you plan on doing to make it up to us?
As it stands right now, myself and my members are all prepared, as a clan to walk away from elite when our memberships expire, due to these "Tech issues."
I hope, as a paying member my complaint is taken serious.
