May 11, 2012 2:26 PM
DLC problem (PS3)
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I was trying to play survival with my bro earlier (not splitscreen) and we were unable to play on liberation even though both of us have the map pack.
I am elite premium and get dlc per month and my bro just bought the map pack.
Previously we have played this level but since downloading foundation and sanctuary we are unable to play ALL dlc maps.
Is this because it lumps all my dlc as part of the same bundle?
If so is it possible to fix? otherwise this is gonna occur each time i get dlc before him even though he has the levels.
Thanks
We haven't seen this issue before. What happens when you try to play Liberation together? Do you get a specific error message? In theory, this would also affect Piazza. Are you able to play Piazza with him?
When we try and play any dlc map it says 'DLC 7 disabled as ****** doesn't have the map pack'.
Cannot play lib, piazza, bb or o/watch even though he has collection 1.
I have foundation and sanctuary through elite but didn't think this would affect it.
Bump
DLC 7 and 8 are Foundation and Sanctuary so it makes sense that those would be disabled. However, that should not affect DLC 1-6. Are you getting this message in Private Matches or Public Matches with your brother?
Private matches of survival
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If your brother tries to play in a public match (without you), can he connect or does he get the same error? If you try to play in a public match without your brother, do you see this message?
I apologize for the delay. I am trying to figure out what may be causing this issue and if it is something to do with a new file on your system or something to do with older files on your brother's system.
Please have your brother verify the integrity of his game cache and see if either of you experience this problem separately.
Thank you for your patience while we work to resolve this for you.
No problems in public lobbies for either of us. Is it worth getting him to delete game data and reinstall map packs to eliminate that as a cause?
So my brother has now tried deleting and reinstalling game data just to make sure it's not that and same problem.
This really makes me think it has something to do with how elite subscription bundles are grouped together.
Hi again admiral_basil78,
Have you guys both tried the steps in the link below?
Indeed we have and still the same problem.
Is it not to do with how it recognises dlc?
Bump
Bump
I would recommend contacting Activision customer support via phone/chat so they can create a case and document the issue for you. You'll want to let them know what you have already tried, as well.
Please log into the support site for contact options:
Ok, so i've spoke to support and it is as i thought. All dlc are bundled in the same play list so he will not be able to play dlc till collection 2 comes out and if i get the extra levels again this will cause the same problem.
Hmmmmmmmmmm..........not really the best answer.
This is just wrong! what a way to get people to buy elite. i PAID $$for the map pack so i could play!