Call of Duty Community: What happened to the live 24 hour chat support?

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17939 Views 12 Replies Latest reply: Sep 13, 2012 3:30 PM by Kittie__SoftPaws

Jiggy_Fly333

27 posts since
Mar 18, 2012

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Mar 30, 2012 9:26 AM

What happened to the live 24 hour chat support?

Seems they have changed the support page. Now I don't see a link for the live chat. Any suggestions?

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Run_N_Gunning_Camper
2,214 posts since
Mar 27, 2012

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Mar 30, 2012 3:14 PM (in response to Jiggy_Fly333)
Re: What happened to the live 24 hour chat support?

Try this

http://support.activision.com/pkb_Home?clickedOn=MW3

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- Jiggy_Fly333
  27 posts since
  Mar 18, 2012
  
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  Mar 30, 2012 3:28 PM (in response to Run_N_Gunning_Camper)
  Re: What happened to the live 24 hour chat support?
  
  Been there dude.....there is no longer live chat
  
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  stallian89
  2 posts since
  Sep 3, 2011
  
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  May 20, 2012 5:33 AM (in response to Run_N_Gunning_Camper)
  Re: What happened to the live 24 hour chat support?
  
  i have jusused the link http://support.activision.com/pkb_Home?clickedOn=MW3 its the same 1 at the top and yes it doues have live chat, its jus the last ting to load on the page (bottom right corner)
  
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ELITE_Help
2,123 posts since
Dec 21, 2011

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Mar 30, 2012 3:37 PM (in response to Jiggy_Fly333)
Re: What happened to the live 24 hour chat support?

You can try this site if you require assistance from Activision Customer Support.

http://support.activision.com

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- whitelioness25
  5 posts since
  Mar 31, 2012
  
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  Mar 31, 2012 8:17 AM (in response to ELITE_Help)
  Re: What happened to the live 24 hour chat support?
  
  All it says when you click on it & fill out the form is "Chat was cancelled because there are no available agents" How do I actually talk to somebody?
  
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  - i_m_c01
    121 posts since
    Jan 7, 2012
    
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    Mar 31, 2012 8:31 AM (in response to whitelioness25)
    Re: What happened to the live 24 hour chat support?
    
    Been trying for ages but it ain't happening. They even got rid of the submit a question with ref number. If there is no one to answer problems, there are no problems. Guessing that's their new approach.
    
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JelySickLe
326 posts since
Jan 26, 2012

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Mar 31, 2012 8:33 AM (in response to Jiggy_Fly333)
Re: What happened to the live 24 hour chat support?

so many complaints came in the lines crashed what a shame :\

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ELITE_Help
2,123 posts since
Dec 21, 2011

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Mar 31, 2012 6:26 PM (in response to Jiggy_Fly333)
Re: What happened to the live 24 hour chat support?

Make sure your browser is up to date. Check out the link below to download the latest version of your browser.

http://browsehappy.com/

Also, if you still have issues, try another browser. We recomend using Google Chrome or Mozilla Firefox if you can't get Internet Explorer 9 to work.

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- i_m_c01
  121 posts since
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  Apr 1, 2012 8:31 AM (in response to ELITE_Help)
  Re: What happened to the live 24 hour chat support?
  
  Tried this, Firefox already up to date so tried Google Chrome. No luck.
  The chat window pops up saying hello gamer but there is no agent and you can't click your cursor in the box to type.
  What now?
  
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    StrikeForce-Alpha
    3 posts since
    Sep 13, 2012
    
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    Sep 13, 2012 11:55 AM (in response to i_m_c01)
    Re: What happened to the live 24 hour chat support?
    
    Go to http://support.activision.com
    Select any FAQ or Common topics, after selecting the topic, you will seee the chat button on the right side
    
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  - StrikeForce-Alpha
    3 posts since
    Sep 13, 2012
    
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    Sep 13, 2012 11:56 AM (in response to i_m_c01)
    Re: What happened to the live 24 hour chat support?
    
    Go to http://support.activision.com
    Select any FAQ or Common topics, after selecting the topic, you will seee the chat button on the right side
    
    Report Abuse
    
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Kittie__SoftPaws
21 posts since
Sep 12, 2012

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Sep 13, 2012 3:30 PM (in response to Jiggy_Fly333)
Re: What happened to the live 24 hour chat support?

Its working now, I spoke to a rep not too long ago

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Mar 30, 2012 9:26 AM

What happened to the live 24 hour chat support?

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