oXJeminiXo wrote:

 

Log into your modem and see what your upstream and downstream lvls are. 192.168.100.1 should be the universal log in for your modem not router. You could have ingress or egress on your line meaning signal leakage. If you want post them up and I will tell you if that is something to consider

if 192.168.100.1 does not get you there.

You can try on a PC use the command "IPCONFIG" in a command prompt window.

This will return a bunch of info look for the one labeled Gateway.

Use that one.

If they didn't provide a username and password try

Username = admin  password=admin or password

You would be surprised how many times this works.

Jitter isn't necessarily a bad thing.  Basically, take a 50ms ping--with 50% jitter, all that means is your highest/lowest individual ping was 25ms plus or minus from 50.  You shouldn't have any problems in that specific area as long as your ping stays below 150ms.  Anything over that starts making it virtually unplayable.  Sub 100ms is where you want to be though. 

As for packet loss--thats not good.  One packet here or there won't kill you, but your numbers signify a problem somewhere.  An internal connection issue (wires, cables, plugs, modems, routers) would do this so start there just to save headaches with isp when you contact them.  If that doesn't help, then it's either an external line issue or just isp overload--both of which are out of your control.

What type of internet? Any routers or modems?