Community: Message List - I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

donotreply@activision.com — Sun, 09 Dec 2012 01:33:48 GMT

I talked to sony thru email. Most likely they are going to refund the money I paid.

Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

donotreply@activision.com — Sat, 08 Dec 2012 19:26:08 GMT

I've seen too many posts regarding DLC issues from gamers in Singapore, the U.K. and Stateside. I haven't seen a post from ATVIAssist or Foxhound addressing this either.

Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

donotreply@activision.com — Sat, 08 Dec 2012 17:50:22 GMT

I understand there could be bugs or problems due to all sorts of reasons. If they would at least acknowledge there is a problem and looking into I would be happy. But ignoring me and other customers and not putting out an statement at all is wrong. I am a reasonable person. I understand there could be issues. I am patient. I just dont like being ignored. I paid money for a product and service. The company is not living up to their product and service they offer.

Re: I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

donotreply@activision.com — Sat, 08 Dec 2012 00:48:09 GMT

I'm starting to believe that the pattern is with those who bought their DLC's separately rather those who got their DLC's from Elite Premium. That should give them a clue on what to look for in fixing this issue.

I will be contacting the BBB and fighting the charge on my credit card due to Activision failling to respond to my support case

donotreply@activision.com — Fri, 07 Dec 2012 18:48:10 GMT

Listen up Activision. I have submitted a support case regarding not able to find certain types of matches with dlc enabled. I have submitted a support case. I noticed other people are having the same problem accoss all platforms. Since you have failed I will be contacting the bbb and fighting the charge on my credit card. Thanks alot for supporting your customers.