Community: Message List - cannot redeem my COD MW3 Founder account?

Re: cannot redeem my COD MW3 Founder account?

donotreply@activision.com — Fri, 04 Jan 2013 12:10:22 GMT

mon code fondateur ne marche toujours pas alors qu'il est bon.comment faire????????????????j'ai déjà appelé le service client ils ne font rien pour mon problème,ça dure depuis le mois d'octobre.

Re: cannot redeem my COD MW3 Founder account?

donotreply@activision.com — Mon, 08 Oct 2012 22:58:09 GMT

Greetings,

At this time we're working on correcting this issue.

Your code should be good to go as long as you're a premium member.

We thank you for being patient while we resolve this issue!

^SL

ATVIAssist

Re: cannot redeem my COD MW3 Founder account?

donotreply@activision.com — Mon, 08 Oct 2012 22:12:25 GMT

Heres a post a found from support (ATVIAssist)

ATVIAssist wrote:

Hello,

Did you manage to get your Founder code redeemed? If not, we have a couple things you can try.
Make sure that your premium status is activated, since as stated above, premium status can take some time to activate. Play a couple of multiplayer games to make sure your status has activated properly.

Before you try redeeming the code again, clear our your browser's cache and cookies. Here's instructions for that:
Chrome:http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582
IE: http://support.microsoft.com/kb/260897
Firefox: http://support.mozilla.org/en-US/kb/how-clear-firefox-cache

You can also try checking your status on your console app, and see if there's an inconsistency on your playercard there.
Let us know if this works for you!
^LM

http://community.callofduty.com/message/413382665

Re: cannot redeem my COD MW3 Founder account?

donotreply@activision.com — Mon, 08 Oct 2012 22:11:47 GMT

There's a problem with the Founders input site, there has been a lot of threads where players complaining about the same issue. the site has been that way for months, so its not just you.

Founders FAQ: http://www.callofduty.com/founder/faq

My Code is Valid, but Doesn't Work?

Each code is one time use. If you believe you are getting an incorrect error please contact Activision Customer Service.(http://www.activision.com/support)

Contacting support is the best way to go, they will investigate it and apply it if everything is good.

*** You must have Premium before you can apply a Founders Status to your Elite Account. You will get the error regardless.

cannot redeem my COD MW3 Founder account?

donotreply@activision.com — Mon, 08 Oct 2012 20:54:45 GMT

HELP please!

Since last weekend I tried to redeem my COD MW3 Founder account (for PS3) but I could not proceed... with the following information on my screen after I put in my code:

"Redeem Founder Code

We're Sorry

Your code is good to go, but we're not. Please come back again later."

Could anyone help me with this? Thanks in advance!