Community: Message List - Website not working at all?

Re: Website not working at all?

donotreply@activision.com — Fri, 11 Jan 2013 05:42:45 GMT

hi I would like to get help on something, I created a clan earlier this week and it always said whenever i was on the news page, I wasn't in a clan, then when I go to clan HQ it appears, however now I just can't go to clan HQ and my clan doesn't seem to be there, also when I made my clan, it never mentioned anything on 500 exp like people say there is...

PLZ help me

Re: Website not working at all?

donotreply@activision.com — Tue, 11 Dec 2012 22:37:30 GMT

They advertise "ELITE COMES FREE WITH BO2", but when its not even working whats the point..

Re: Website not working at all?

donotreply@activision.com — Mon, 03 Dec 2012 20:47:52 GMT

Any update? I'm still unable to get this working after weeks of waiting? Does activision need help with web development as well?

Re: Website not working at all?

donotreply@activision.com — Mon, 03 Dec 2012 06:57:24 GMT

It's december now and I'm still having issues. Been patiently waiting thinking the problem would soon be fixed, but it has not. I think everyone here agrees with me when I say that this is ridiculous. I would appreciate it if this site just worked. It cannot be this difficult to fix.

Sincerley,

Angry Customer

Re: Website not working at all?

donotreply@activision.com — Fri, 30 Nov 2012 13:36:47 GMT

This is still an issue. Several links are still sending me back to the home page. Work computer and home computer. Please fix. Thanks.

Re: Website not working at all?

donotreply@activision.com — Mon, 26 Nov 2012 15:39:58 GMT

This is ridiculous. I did similar to you a few days ago (creating a new account) and was able to get 'create a class' to work, but now haveing issues with following people/clans/page redirects. Can't believe reading this thread and seeing how long this site has had issues, completely unprofessional how it's being handled, and honestly it's embarrassing for all involved in the production and maintainence of this site...they seem to not have a clue on how to resolve these issues....

Re: Website not working at all?

donotreply@activision.com — Wed, 21 Nov 2012 14:23:35 GMT

Just an update to the problems I'm having.

Like I said above, I was able to join a clan from the Android app. However, when I logged into Elite, it still had the link to 'Join a clan' off the homepage. (And that link still redirects right to home.) On a whim (thinking the problem was with my account) I decided to create a new one and link my Live account to it, hoping that would solve (part of) my problem. Well, I still wasn't able to access custom classes. HOWEVER, it _DID_ show that I was a memeber of a clan and I am able to view the clan page without being redirected. Whats more, I can view OTHER people's custom classes, but I am still unable to access my own. (Oddly enough, if I go to https://elite.callofduty.com/ops2/classes/xbox/tomatogoatee/ I can view my own custom classes, but going to https://elite.callofduty.com/ops2/classes still redirects me to home.)

So here's what I'd like someone else having this problem to try; create a throw-away account and link your Live/PSN account to it. Then log back in with your main account and re-link your Live/PSN account and see if that does anything for you.

Since tech support hasn't responded to this thread since November 4th, I'm wondering if they've decided to ignore the problem and see if it goes away...

Re: Website not working at all?

donotreply@activision.com — Wed, 21 Nov 2012 13:46:16 GMT

This is exactly the problem. There is some common factor between our accounts in their database that is preventing us from using the site. Have you tried the Android app? Like I said in my post, I can view/modify classes and was even able to join a clan from it, but the website is still jacked up.

This is a SERVER SIDE issue, not client. I hate to tell these people how to do their job (especially since I get paid to do the exact same thing), but they need to start looking for a common thread between users having issues. Since the Android app works for me, I'm assuming it's something to do with the code on the site. Seriously, it's not rocket surgery. Look at the code for the landing page of elite.callofduty.com/ops2/classes or /connect and just look at the conditions that redirect a user to /player/home and start there! Do you guys need a hand? I'll gladly help!

Re: Website not working at all?

donotreply@activision.com — Wed, 21 Nov 2012 10:25:41 GMT

I tried using another computer. I think this problem may be caused by the account. Maybe there are problems?

Re: Website not working at all?

donotreply@activision.com — Tue, 20 Nov 2012 13:37:32 GMT

I have this exact same problem... Please fix it as i want to join my friends clan..

I also tried to get to the /connect link directly... didnt work on either chrome or ff. Neither did it work in anon mode or with clearing all cookies and cache.

Re: Website not working at all?

donotreply@activision.com — Tue, 20 Nov 2012 11:41:43 GMT

I have the problem where I get redirected to the https://elite.callofduty.com/player/home page everytime I try to click join a clan and create custom classes. Is it being updated or something?

EDIT: While trying to post this, I get an error where it says it had a problem posting this post. As I had just read someone that got that error above and has posted 4 consecutive times, I know that I just had to refresh. Maybe the problem is that you do not really recieve data on some parts?

Re: Website not working at all?

donotreply@activision.com — Mon, 19 Nov 2012 19:59:25 GMT

I am having a similar problem, but it doesn't effect EVERY link. I am not able to access the 'Custom Classes' or 'Join a Clan'. Both simply redirect to the home page.

I registered on the Xbox the 15th, if I recall. However I didn't log into the site until the 17th. Using several different OSes and web browsers yields no improvement.

I've tried:

Win XP: IE and Firefox

Win 7: IE and Firefox

Ubuntu 10.04: Firefox and Chrome

Android: Firefox and internal browser

All give the same results; I can access most of the site resources (leaderboard, recent matches, challenges, etc), but any link that tries to descend into /ops2/classes/ or /connect/ redirects to the home page.

P.S.

First try to post this:

"An error occurred while trying to submit your post. Please try again."

P.P.S.

Second try:

"Not allowed to post content more than once every 30 seconds."

P.P.P.S.

Third try:

"An error occurred while trying to submit your post. Please try again."

Re: Website not working at all?

donotreply@activision.com — Mon, 19 Nov 2012 18:06:19 GMT

Same thing is happening to me. Not only is the "join a clan now" link not working, but I can't customize classes as it redirects to the news page as well.

Re: Website not working at all?

donotreply@activision.com — Fri, 16 Nov 2012 12:09:31 GMT

I still get redirected to news page.. i bought bo2 and registered here for elite but whatever i try to do i just get redirected back to news page..

Re: Website not working at all?

donotreply@activision.com — Sun, 04 Nov 2012 07:39:43 GMT

That was the website used for uploading videos to Black Ops. The videos have been removed and added to a different section of Elite. To view uploaded videos from Black Ops or MW3 this can be found under PLAYER HOME at the bottom of the page.

Please be aware that since we are making upgrades and doing other types of needed maintenance some services will be limited or not functioning properly. Also because of the effected of Hurricane Sandy in the east of the US our servers have been impacted as well. We are aware of all of these complications and are already on top of it.

There is no time/date for completion but we are working to resolve this ASAP. Thank you for your patience.

^MS

Re: Website not working at all?

donotreply@activision.com — Sat, 03 Nov 2012 16:15:03 GMT

WHEN THE HECK IS WWW.callofduty.com/theater GOING TO WORK!!!!???? no one will give me any damn answers! why??????i cant access the page at all in any browser! dont ask me all those questions because there not going to fix this... this is on yalls end not mine. can you please tell me whats wrong? and when it SHOULD be fixed? it keeps redirecting me to news. would yall please fix this? or just delete the webpage and the option to go to theater geez.

Re: Website not working at all?

donotreply@activision.com — Thu, 18 Oct 2012 10:55:51 GMT

I was happy it was fixed and the site didn't redirect me to the news page everytime anymore, but then, i ran into another problem, (with 100000000000000000 other people that have the same problem). After like 1 year of troubles with this we STILL CANT UPLOAD VIDEOS from vault to the vault on the site.. Real nice job from you guys.! But then, once again after all, the site AGAIN redirects me to the first page everytime.. I can't enter it anymore.. For all you people who made this elite application, ffs remove it and let us record for free, OR FCKING IMPROVE IT YOU LAZY PEOPLE

Re: Website not working at all?

donotreply@activision.com — Thu, 11 Oct 2012 14:35:32 GMT

Hello 34mags,

Have you just created your ELITE account? ^JJ

Re: Website not working at all?

donotreply@activision.com — Thu, 11 Oct 2012 01:23:53 GMT

This is not working....This has been occuring for several months as people have been posting on this thread for a LONG time. If it is not going to work tell us

Re: Website not working at all?

donotreply@activision.com — Wed, 10 Oct 2012 16:53:48 GMT

how harf is it to fix the links god damn their idiots