Community: Message List

Re: Need Help! Always black screen

donotreply@activision.com — Fri, 17 May 2013 18:41:30 GMT

Does Elite on PC or mobile display your classes correctly?

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Sun, 05 May 2013 03:01:40 GMT

Firstly, glad to hear you & Mrs. 3barconspiracy are well my friend. Crazy story.

I'm sure the team will appreciate all the feedback.

I can answer one question. In MW3 the accolades you mention are only available in Private Match to discourage that behavior in public games.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Mon, 17 Dec 2012 02:48:36 GMT

westsidesteve wrote:

Good to know and see again. I know I remember seeing the same response for MW & Mw2 & this one back a few months.

I don't mean any kind of disrespect as I know you've been one of the good things to come from Mw3 with community support.

It's just messed up how the "staff" can make a quick reply for the public image/ground control. But when we have questions they just go unanswered or get put in the "should get fixed in the next TU".

The past month since BO2 release people have been asking if anything was left for console players of MW3, but we/(me) say something negative then it gets a reply within the HOUR.

Happy Holidays by the way Ghandi & whoever else see's this and wants some wishes.

I can't speak specifically to the team's plans since I've not been involved on as daily a basis with them for a while. Candyslexia and Teanah will provide you with this information now. I can say, however, that support is ongoing from first hand knowledge across console platforms.

As for the reply speed, I still get notifications and visit the CoD forums whenever I get the chance so I thought I'd chime in. Old habits die hard.

Happy Holidays to you too.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Mon, 17 Dec 2012 01:47:30 GMT

Hello westsidesteve,

I assure you people are working daily to support MW3, separately from those assigned to Black Ops II.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Thu, 22 Nov 2012 09:46:37 GMT

roachoutro wrote:

3barconspiracy wrote:

question for everyone-should i buy BO2 or not? saw some articles here on this forum but in BO2 section and it looks like lag comp. is back
if so, for PC or XBox?
i found myself lately enjoying Battlefield 3 TDM on PC, even with 64 ppls and just 50fps game s awesome, wish that LMGs can be done here in MW3 like it s there, BIPOD for LMGs is awesome thing, also the option to have 3 attachments on single gun.

so Ghandi machine pistols akimbos are nerfed?
i mean when i think of it in real life, having two guns like that in my hands and burst shooting from them, that would be hell of a recoil, right?
same goes for Type95, while AK47 feels weird, didnt get what s the point of FAD either, horrible sights and just big clip but that s it O_o
Dont buy it if you enjoy gaming. Same lag comp, different COD. Its unplayable.

So GHANDI, any "lag comp" fixes coming to MW3? And go tell VAHN that he needs no videos, lag comp is very true and it makes BLOPS2 very unplayable. Tell us what he says? Would you do that for us?

ps. You are really making it seem that you were bluffing and stalling.

Hello roachoutro,

Regarding your first question I've not been directly involved in the day to day at IW for about 5 months now I'm afraid. Teanah or Candyslexia will know more about future MW3 plans than I do at this juncture since I've been focused on other things.

I will, however, jump right on your second request and give Vahn a bell first thing Thanksgiving morning & report back exactly what he says.

For the avoidance of doubt that was a bluff!

In all seriousness, I suggest you reach out to Treyarch on the Black Ops II forums/social channels & ask the question yourself. I do know that the team is extremely active and committed to supporting their game. We have independent community teams at each studio and it wouldn't be appropriate for me to speak for Treyarch.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Wed, 21 Nov 2012 16:42:41 GMT

mcdonamw wrote:

I know this isn't the correct forum to post anything about BO2, but this post is more of a question for the IW folk.

I'm monitoring David Vonderhaar's twitter and he's now responding to complaints of the ridiculous lag/lag comp in BO2, but his replies are strangely reminiscent of those from GHANDI... Supposedly, he needs videos to prove the lag issues. ARE YOU KIDDING ME?

Is there no communication between IW and Treyarch? I really thought there was. If anything, given how bad the lag issues are/were in MW3, I would expect IW to have shared the telemetry data they got to help their brethren not repeat the same mistakes. Perhaps I'm wrong.

Firstly, I'm sorry you feel I was merely bluffing and stalling during the time I spent on these forums. Secondly, yes, IW naturally shared information with Treyarch during the development of BO2.

I can't speak for David but I know he's stated publicly that the level of support for BO2 will be ongoing. If he's asking for videos I suspect there's a good reason for doing so.

Cheers,

G_IH_A_IN_ID_II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Mon, 29 Oct 2012 02:34:07 GMT

eko wrote:

G IH A IN ID II wrote:

Xbox Live is used for match making on MW3.

Cheers,

G IH A IN ID II
So PSN is used for matchmaking on PS3 then?

Sounds like IW is passing the blame.

PSN is not used for match making on PS3. Our own proprietary back end handles match making on platforms other than Xbox on MW3. My statement wasn't intended to be an accountability dodge in any way; it's incumbent upon our developers to ensure we work with any partners to deliver a system that is working. We liaise regularly with both Sony, Microsoft and Valve (Steam).

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Sun, 28 Oct 2012 10:50:33 GMT

Foxhound-Pro wrote:

Nubdub wrote:

maccabi wrote:

Nubdub wrote:

I think IW has dangled a carrot in front of our face for over 11 months with either no intention or way to fix the sync issues. I believe they know what is wrong but do not have the capibility/ authorization to fix it.(microsoft hosts their matchmaking system)
the only people who dangled carrots was beachhead.. who went on a massive charm offensive wierdly at exactly the same time as microsoft started issuing refunds for elite.. and wierdly just before the first content drop was announced.

but nice theory on microsoft hosting their matchmaking system.. its shame that isnt the case if it was i'd be able to play with people in my own country.

Its not a theory. We have been told in earlier chat with the devs that IW use microsoft to host their matchmaking servers.(for xbox). I am sure it would be like pulling teeth getting microsoft to change their server algorithms.
Granted everything has to pass through XBL/PSN gateways when connecting, if Demonware goes down, then everything goes down.Hence why servers might crash for hours at a time, but you can still go play a different MP for a different franchise.

I'm quite sure we don't use their servers for MM.

Xbox Live is used for match making on MW3.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Sun, 21 Oct 2012 22:22:01 GMT

This is being addressed as a matter of the highest urgency.

Cheers,

G IH A IN ID II

Re: MW3 PS3 is filled with hackers & prestige lobbies [Screenshot included]

donotreply@activision.com — Sun, 21 Oct 2012 22:20:20 GMT

This is being addressed as a matter of the highest priority.

Cheers.

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Sat, 20 Oct 2012 20:25:52 GMT

ChestSplittah wrote:

I believe they're all busy with the charity event. I also believe there will be nothing more done.

Correct. Incorrect.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Sat, 13 Oct 2012 22:24:34 GMT

Disconnected_ wrote:

Bump for answers. The game is still unplayable, doesn't matter which mode I try. Platform: PS3.

Why is the game version 1.8.602.1 on the 360, but only 1.8.512.1 on the PS3?

Why didn't the so-called lag comp fix do anything? There is no improvement whatsoever.

What happened to those TDM lag comp tweaks you introduced on the PS3 a while back? They worked great for a few days but suddenly it went back to unplayable. Why did you decide to revert them? Why are you avoiding this subject?

Hello Disconnected_,

The game versions are different because the number of TUs the different platforms have had are not equal. There were updates that were just for issues on PS3 and likewise just for Xbox. Functionality wise, however, they are parallel.

The net code change is only currently running on the Domination play list. The reason for this decision is to analyze the impact before a decision is made on a further roll out. This has no affect on the other play lists.

The TDM lag comp tweaks were pushed to all play lists. Why it only appeared to work well for many for a few days is, as yet, undetermined. These changes were not reverted.

Lastly, work is being undertaken to optimize the backend infrastructure with the goal of improving match making given telemetry data we have obtained. Teanah or candyslexia will update you when this occurs.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Sat, 13 Oct 2012 22:28:28 GMT

jacked_hammer wrote:

In case candy/teanah/ghandi missed this the first time. http://community.callofduty.com/message/413422803#413422803

(I assume they did because the info for TU8 is still incorrect)

I believe candyslexia is still looking into this for you.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Tue, 09 Oct 2012 23:36:29 GMT

maccabi wrote:

G IH A IN ID II wrote:

Hello all,

For example, I doubt anyone here would have been interested if we posted that at some point we'd increased our backend DB write caching efficiency. Why? Because it has no palpable impact on the game experience.

Cheers,

G IH A IN ID II
I would. I love hearing about stuff like that

hello ghandi btw hope life in the upper echelons of the Activision corporate nether regions is treating you well matey.

'Tomorrow' & DB caching efficiency in rapid succession! There's always one!

I'm good thanks maccabi.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Tue, 09 Oct 2012 22:59:38 GMT

Hello all,

Firstly, to touch on the issue of misleading the community on TU details that was raised. Our policy has been to detail the forward facing changes that you'll experience.

There are many updates that are made on most TUs that fall into the 'under the hood' bracket. We do not generally publish details of these for a number of reasons.

For example, I doubt anyone here would have been interested if we posted that at some point we'd increased our backend DB write caching efficiency. Why? Because it has no palpable impact on the game experience.

Lastly, regarding the TU that most of you are waiting for, news of this will be coming shortly.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Thu, 04 Oct 2012 19:58:01 GMT

Hello all,

I've been reading the latest posts and thought I'd chime in to address some of the points raised. To start, I am truly sorry that many of you continue to have issues. To this end:

The October TU will arrive soon as promised. Teanah and candyslexia will, I'm sure, provide an exact ETA as soon as they are able to do so.

Analysis and work on matchmaking quality is ongoing.

We liaise with both MS and Sony regularly on security issues and will continue to do so.

Protection for old titles is more challenging since we didn't have capabilities such as the hot-fix ability of MW3 to combat hacking when these titles were released. Additionally these games launched before the advent of first party security vulnerabilities.

I might suggest that conversation regarding Black Ops II is likely to garner more response on the Black Ops II forums.

And lastly, bicranium I'm not sure what response I gave in an 'immature and unprofessional manner' but in any event if I caused you offence I apologize.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Fri, 28 Sep 2012 16:48:25 GMT

Datura wrote:

Well the sad story of Infinity Ward B-Team's hastily coded Modern Warefare 3 (seeing as the original staff left long ago to form Respawn) is nearly over.

I just hope IW is not continually in denial that MW3 was some kind of "great achievement" simply due to its initial undeserved commercial success. I also hope your not still falsely convincing yourselves that the significant multiplayer problems only affect a small number of people because it'll only serve to convince everyone that your next release (if your still around) will be just as bad.
Fortunately you cannot ignore the additional facts - the dwindled player population numbers, the abnormally high number of host migrations you no doubt log, the desperate freebies throughout MW3s lifecycle to stem the loss of interest, your CM's infamous resignation and finally the Metacritic USER scores on each platform. (NOT the industry score - because we all know why the journo numbnuts are too scared to give major Acti releases negative reviews). All this should serve as an adequate reminder of how much this game has failed to supercede its predecessors.

I remain hopeful that Treyarc will have a superior product. I have hope because it's undeniable that Treyarc have proven to be far more competent in preventing cheating/exploits, releasing properly tested and coded updates, have proven to implement superior matchmaking and providing a better general multiplayer experience. The list is longer but you get the idea.
Perhaps, and I'm really not sure about this, but something tells me that your team at IW could, just possibly, learn a thing or ten from them.

Good luck for next time.

Thanks for your opinion Datura.

The Call of Duty teams learn from each other year over year and all strive to improve consistently.

I sincerely hope you enjoy Black Ops II and that it meets or exceeds your expectations. I for one have been playing it a lot and think it's great.

Thanks for your best wishes for the future.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Fri, 21 Sep 2012 14:29:28 GMT

ChestSplittah wrote:

maccabi wrote:

G IH A IN ID II wrote:

We use country first, then lat/long as a 'granularity zoom'.

Cheers,

G IH A IN ID II
see this is another area where we arent going to agree.. I really dont understand why you guys went and complicated matchmaking so much, especially as we know how flawed your new fangled geolocation system is.

You're basing your results off of databases that are flawed before you even start, and yes i know you said the company you get your databases from update them but it doesnt change the fact your system matches people in uk with people in italy or mainland europe, or the wrong coast of continent for our american compadres.

Long before you start getting into the hilberts curves and stuff (which again was flawed and then fixed)

Lets take BT largest uk isp, the ips they hand out come from an allocated block of ips that are registered to the companies hq, and are never assigned to an end user.You can't use lat/long to get an accurate result period.
All isps have different lease times on their dynamic ips , not including people whose isps hand out new ips everytime the end user reconnects to the interwebz (which is often as alot of people turn the pwer off at night on their routers). Even if you use one of the specialist geolocation companies who promise the earth with their 99.999% independantly verified accuracy ect the databases they supply are only as accurate as the information they start with.

and the ones that use various proprietary methods to lock down a ip address still cant do that in real time at the speed needed for the games matchmaking. As to do that you need to launch a spider to triangulate an ip between servers. Hardly any isps keep a record of assigned ips in the context you'd need as its
1) commercialy useless infomation given the fact ips are reassigned continually and 2)especially in the uk tying an ip to a physical end users addresses opens up a whole heap of data protection issues.
Even the companies offering *cough* "gold standard" geolocation prefer to validate ips by a proxy location off of the isps own backbones .

you know imho the best thing you could possibly do for matchmaking on the next game (or at least test in a playlist on this one) is to ditch all the faff and go back a nice k.i.s.s. system.

you have all this fancy faff stuff going on in the background that ultimately returns results far worse than had you just used the 1st party account infomation.

End of the day im sure if you asked the players they would rather have a matchmaking system that placed them with people in there own country as opposed to one designed to pair them with little joe who lives in the next street but actually matches you with little jose who lives in quadalupe.
I Totally agree with Macc's last statement G IH A IN ID II. ALTHOUGH, the rest is INCONCEIVABLE!!! TO me anyway.

I understand and fully support the sentiment of the last paragraph. We ran a play list that to all intents and purposes was our version of Locale Preferred from BO; worldwide this performed worse than the system with Geo IP.

Just to reassure everyone here the incorrect NAT display symptoms some of you appear to be suffering from, news of which I have passed on to the team, are informational only. What is displayed does not factor into the actual MM algorithms. One can either connect to a host or not. This is based on your true, setting.

Cheers,

G IH A IN ID Iai

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Thu, 20 Sep 2012 23:56:19 GMT

maccabi wrote:

G IH A IN ID II wrote:

maccabi wrote:

G IH A IN ID II wrote:

All I can say is we certainly didn't have that perspective when we were developing the game. Everyone's entitlted to their opinion though and I respect that.

Cheers,

G IH A IN ID II
Tell ya what in the interests of fairness lets blame the Q&A team for missing it

Like I said I hope although you dont agree you can see why alot of us have this viewpoint of the game, theres so many examples of it in both the sp (where you just reused mw1 stuff) to the mp where all the issues that were in mw2 with regards to challenges are exactly the same in mw3. Dont get me wrong Im not belittling the teams work said this before knowing what goes into making a game. But its the little things that distinguish and finished game and a polished finished game/
I hope I've come across as being consistent in respecting any opposing opinion throughout my time spent with you.

Cheers,

G IH A IN ID II
No worries on that front buddy, You know we all have mucho respect for you .
end of the day while we might all disagree on numerous things we're all after the same goal so...

Agreed.

Cheers,

G IH A IN ID II

Re: Modern Warfare 3 Title Update and Hot Fix Discussion

donotreply@activision.com — Thu, 20 Sep 2012 23:39:53 GMT

maccabi wrote:

G IH A IN ID II wrote:

All I can say is we certainly didn't have that perspective when we were developing the game. Everyone's entitlted to their opinion though and I respect that.

Cheers,

G IH A IN ID II
Tell ya what in the interests of fairness lets blame the Q&A team for missing it

Like I said I hope although you dont agree you can see why alot of us have this viewpoint of the game, theres so many examples of it in both the sp (where you just reused mw1 stuff) to the mp where all the issues that were in mw2 with regards to challenges are exactly the same in mw3. Dont get me wrong Im not belittling the teams work said this before knowing what goes into making a game. But its the little things that distinguish and finished game and a polished finished game/

I hope I've come across as being consistent in respecting any opposing opinion throughout my time spent with you.

Cheers,

G IH A IN ID II