Community: Message List

Elite Registration Email

donotreply@activision.com — Wed, 16 Nov 2011 14:16:20 GMT

I get the message below every time I sign in to Elite. I've never gotten an email from Activision. I know this isnt where to go for Customer Support, but Activisions CS is not very helpful. Anyone else have this problem?

Oh, and I've been using Elite since 11/8/11. I received my Double XP. I received my Elite title & emblem, though I have yet to receive the Founder title, emblem or camo (anyone still waiting on theirs?), I've set up a clan, etc. etc. etc. Is this just another mistake of this service or is this the reason I havent gotten my Founder stuff yet?

Congratulations!

Your Call of Duty^® ELITE registration is complete.

You must verify your email address to receive your Double XP.

You will have limited access to Call of Duty^® ELITE until you verify your email address.

Make sure "@activision.com" emails are not filtered by your email provider.

Re: How to get the ELITE Title and Emblem ?

donotreply@activision.com — Wed, 16 Nov 2011 14:09:34 GMT

I bought premium from PS3 store on 11/8. It is now 11/16. I am not showing the green Founder skull. I have the regular Elite title & emblem but not the Founder one. Activision Customer Support is worthless. They cant tell you when it's coming, or even if you are considered a Founder. They say, if you activate it by 11/30 then you will be a Founder. Well I activated it, but due to the poor website of both Elite and this site, who knows if it actually worked?

I never got an email from Call of Duty Elite after registering. So how do I know I'm even considered a Founder? I guess I'll wait until 11/30 and when I dont get it, I'll just sell the game and throw my $100 out the window.

Re: CoD Has Died.

donotreply@activision.com — Tue, 15 Nov 2011 18:59:45 GMT

Agree 100%. It's nice not to be skipping all over the map. And when you fire your bullets, they actually hit people...as opposed to the rubber ones I seem to be firing on MW3.

Re: Customer Support is Horrible

donotreply@activision.com — Tue, 15 Nov 2011 17:56:45 GMT

Ah ok...so this is the brilliant info you think I should listen to:

Two new tweets of interest:

ELITE Founders! To get access to your title, emblem & camo, login to the ELITE website. They will appear in-game a few hours later. [link]
We’re focusing on Clan invites now. We’ve identified the problem and will let you know as soon as a fix is implemented. [link]

Founders are also getting a big email from Chacko Sonny, Studio Head, Beachhead Studio, & Jamie Berger, VP Digital, Activision, which directly apologizes for the hassles of the last week, explains what caused them, restates some of the information that you may already know (all subscriptions extended by 30 days; all your data is safe even if you can’t see it right away), and adds a few extra bits of info (“We will also be prioritizing your access to ELITE in order to ensure that you are among the first to get fully into the service.”) I am actually very happy to see that last bit; the people who paid up front should be given as much access as the current reality allows.

Guess what - logged into the elite website, they didnt appear within a few hours

The call of duty elite status page? Hasnt changed from Intermittent in 5 days.

The Founders email he refers to....got that, read it, it's what I posted above. No help. Just like you...no help.

See that bit about prioritizing? Yeah....well whats that mean? Dont have anything and I got this email last night along with all the other Founders.

What other useless info you got?

Re: Customer Support is Horrible

donotreply@activision.com — Tue, 15 Nov 2011 17:52:36 GMT

I've read every GD post on this idiotic forum...none of it is from Activision or Beachhead. Trust me, I know the service is slow, I've been PATIENTLY using it for the past week. I've linked everything, set up my clan, etc. etc. etc.

You dont get it man. It's not about me playing the game. It's about me getting what I paid for. If you're happy paying $50 for nothing then so be it. I, and many others, are not. Yeah, great, they're going to give us a month free...what's that $4.20?

As for this being the reason my gaming is affected, no...this doesnt affect my game. There are a whole set of other issues, mainly lag, framerate issues, etc. that are affecting that.

Stop being a fanboy and go troll somewhere else.

Re: Customer Support is Horrible

donotreply@activision.com — Tue, 15 Nov 2011 17:48:45 GMT

Exactly. I'd just be happy if they gave a straight answer for those who havent gotten their stuff. They gave a clear answer on those that have gotten their stuff...."if you have a green skull, you're good" (paraphrasing).

But to those of us that didnt get our stuff, and have been patiently waiting without a firm expected date, it's really frustrating that there is no answer.

Re: Customer Support is Horrible

donotreply@activision.com — Tue, 15 Nov 2011 17:45:40 GMT

If I got an answer in five minutes, or even in 5 days, would I be posting this?? Good job there genius.

How is it a dumb question if they say "If you have the green skull, you're all good. If not, I guess try to contact someone?"

I clearly stated I havent said anything negative in a full week and have sent a few questions, about various things, without a single response?

Other people are getting the stuff they paid for. I am not...therefore that concerns me.

If my company had this kind of customer support, I'd be out of a job.

Re: Customer Support is Horrible

donotreply@activision.com — Tue, 15 Nov 2011 17:32:40 GMT

HAHAHAHAA....Another big F$*#K You from Activision:

Thank you for contacting Activision Customer Support. You should be connected with an agent in approximately 44:44 minutes.

Re: founder status

donotreply@activision.com — Tue, 15 Nov 2011 17:30:57 GMT

Yeah, I'm with you. Nothing. No green skull. Their latest message says that if you have a green skull, you're all good. If not...contact customer support...but good luck trying to talk to anyone. Really poor here.

Good thing I have my BF3 & Battlelog pages working flawlessly. Thought I'd give MW3 & Elite a try but it looks like I just blew about $100.

Customer Support is Horrible

donotreply@activision.com — Tue, 15 Nov 2011 17:25:07 GMT

Why is it that you cannot get a straight answer from anyone at Activision or Beachhead about Call of Duty Elite. Their latest message states:

"If you have activated your premium membership, but haven’t yet received your Founders’ entitlements mentioned above in-game, please log into elite.callofduty.com. If you see this green skull icon next to your gamer ID, that means your Founder status is activated, and your benefits should appear in-game within a matter of hours. If you’re still having difficulties, please visit Activision Customer Support."

Ok...well I activated my premium membership, but havent received my Founders' entitlements. When I go to elite.callofduty.com...I dont see a green skull. I see a red skull...still....after a full week now. Therefore my Founder status is not activated, and my benefits are not going to appear in-game in a matter of hours.

What next? Oh, contact Activision Customer Support. Ok, I do that...send an email, ask a question...no response. Then go to Live Assistance and it says:

"Thank you for contacting Activision Customer Support. You should be connected with an agent in approximately 20:13 minutes."

The time jumps around and eventually it says:

"Thank you for contacting Activision Customer Support. You should be connected with an agent in approximately 3:00 minutes."

Cool...almost there.

Then what happens?

"Thank you for contacting Activision Customer Support. You should be connected with an agent in approximately 13:14 minutes.".

It's been doing this for about an hour and a half. What ever happened to talking to a real live person that could give you an answer?

Not only is this game (MW3), service (Elite) and this god awful website messed up....but you cant even talk to anyone at any of these companies about it.

And dont tell me to be patient...I've been waiting a week and havent said a word.

Re: founder status

donotreply@activision.com — Tue, 15 Nov 2011 15:59:48 GMT

Still waiting on mine as well. Got the Elite Premium and all the goodies, but not the Founder stuff yet.

Re: Still no founder status, still no code to redeem for said status...purchased through PSN Store?

donotreply@activision.com — Mon, 14 Nov 2011 18:49:13 GMT

They cant even get their website to work properly. Notice all these double posts because their website says that an error occurred, even though it actually posts? How can you expect them to get a game & service with this many users to work properly?

Re: How do we make a clan in elite???

donotreply@activision.com — Mon, 14 Nov 2011 17:43:56 GMT

It seems to working today. I set up a clan this morning and was able to send invites. Though I dont think the invites are working as every clan I can find has only 1 member.

Re: I WANT TO SEND INVITES TO MY FRIENDS AND TRACKED PLAYERS BUT THIER NAME IS NOT SHOWING?

donotreply@activision.com — Mon, 14 Nov 2011 17:13:19 GMT

Its showing on my Elite on the web version. On the left hand side it says:

Career

Connect

Compete

Improve

Elite TV

Find a Player

Re: I can't wait to be a CoD Elite founder!

donotreply@activision.com — Mon, 14 Nov 2011 16:53:06 GMT

Yeah, I'm still waiting for mine too. I ordered Elite Premium from the PS store and when I check my transaction history under Services for Elite it says "Founder Status". But I still have the red skull with Premium next to it. Alot of my friends have the green skull already

How long does it take to recognize?

Re: I WANT TO SEND INVITES TO MY FRIENDS AND TRACKED PLAYERS BUT THIER NAME IS NOT SHOWING?

donotreply@activision.com — Mon, 14 Nov 2011 16:48:15 GMT

Go to Find A Player - under the Career, Connect, etc. on the web version of Elite. Type in their name to pull up their player card. On the top it will say "Track", "Compare", "Invite to clan". Click "Invite to Clan" and it will send a message.

Not sure the actual invite is working yet though as some of my guys said they received the message but cant do anything with it.

Re: OP Guns, Bad Connection, Bad Spawn System, Heartbeat Sensors, Deathstreak lies, and Assassin, Blind Eye, and Dead Silence. What Isn't Wrong With This Game?

donotreply@activision.com — Mon, 14 Nov 2011 02:46:43 GMT

So the guy that wet 30-0 and killed you repeatedly is the reason to nerf everything? How about not running back to the same spot over and over again and getting killed by the same guy?

How about they fix the lag problems and mic problems, then you can b1tch about OP guns. Which arent OP by the way. They're just used by people better than you.

Re: Create a clan

donotreply@activision.com — Mon, 14 Nov 2011 01:51:26 GMT

I was able to set up mine about 15 minutes ago.

Re: COD elite quick Question

donotreply@activision.com — Mon, 14 Nov 2011 01:27:20 GMT

I'm pretty sure it includes Founder Status. Go to your Download Management, Transaction History, and then Services. Click on Elite. If it says Founder Status you're good.

Re: Clan making halfway up?

donotreply@activision.com — Mon, 14 Nov 2011 01:23:42 GMT

Thanks for posting that. I was also able to set up my clan. Still cant invite people but it's good to see they're making progress.

Community: Message List

Elite Registration Email

I get the message below every time I sign in to Elite. I've never gotten an email from Activision. I know this isnt where to go for Customer Support, but Activisions CS is not very helpful. Anyone else have this problem?

Congratulations!

Your Call of Duty® ELITE registration is complete.

You must verify your email address to receive your Double XP.

Re: How to get the ELITE Title and Emblem ?

Re: CoD Has Died.

Re: Customer Support is Horrible

Re: Customer Support is Horrible

Re: Customer Support is Horrible

Re: Customer Support is Horrible

Re: Customer Support is Horrible

Re: founder status

Customer Support is Horrible

Re: founder status

Re: Still no founder status, still no code to redeem for said status...purchased through PSN Store?

Re: How do we make a clan in elite???

Re: I WANT TO SEND INVITES TO MY FRIENDS AND TRACKED PLAYERS BUT THIER NAME IS NOT SHOWING?

Re: I can't wait to be a CoD Elite founder!

Re: I WANT TO SEND INVITES TO MY FRIENDS AND TRACKED PLAYERS BUT THIER NAME IS NOT SHOWING?

Re: OP Guns, Bad Connection, Bad Spawn System, Heartbeat Sensors, Deathstreak lies, and Assassin, Blind Eye, and Dead Silence. What Isn't Wrong With This Game?

Re: Create a clan

Re: COD elite quick Question

Re: Clan making halfway up?

Your Call of Duty^® ELITE registration is complete.